Small improvements bring us closer to perfection. That's why we bring you this small update to make your experience even better.
Ratings and Reviews
I love it but need this option as well ASAP
I’m loving the BMS superstar experience. But could you please implement this feature as well. Once we book the tickets we might like to change the seats later when blocked seats are reopened in last few hours. Instead of doing cancellation and booking again we would like to change the same number of seats from one row to another row. This will be really helpful to save the cancellation fee. Also you can restrict this option to use only once per booking to avoid changing multiple times.
Developer Response ,
Thank you for the lovely feedback. We will certainly propose this to our team. Feel free to share more thoughts at firstname.lastname@example.org
Feedback on BMS
I booked my ticket on BMS and by mistake ended up booking for 13 September instead of 15 September and paid 2981 for 10 tickets. Since I had a voucher with me I also thought of using it and saving some money. When I got my tickets I reloaded that I had done a blunder and booked the tickets for a wrong day. I requested BMS to modify my ticket to a different day or refund my money but they told me that only cinema hall where I am booked can do that as I we are just the aggregators. I called the cinema hall and they said BMS has an option of refunding. Well never the less to my dilemma I called back BMS and requested them to refund or modify and to my shock the answer I get is “ sir terms and policy “ don’t allow us to do that as u have used a voucher. Well I used voucher of 500 to pay 2981. So just because I used the voucher they refused to refund my money . Coz it’s mentioned in there policy. I am not bothered about the amount as that is gone now to BMS and it might be used now to upgrade BMS systems or help the stakeholders to pay their emi and loan or probably pay insentive to their staff. It’s better to go to a counter an buy tickets atleast u will not end up for such humiliation and embarrassment. My pledge is that I will not use BMS and request you also not to use. You book you pay convenience charges per tickets and you pay for the movie and you end up with such humiliation.
Developer Response ,
Hey, we understand we haven't lived up to your expectation. Please get in touch with us on email@example.com. We would have this looked upon. Team BookMyShow
Show cancelled without prior information
I am regular happy user of book my show but today i am facing some problem . Book my show and Cinemas coordination is not good. My Point is:- we have booked show at RN Cinema, Rohtak from book my show application. I have received confirmation also by mail/ sms and what’s app. I reached Cinema with my family, according to my show time 09:00 PM. Cinema manager said show has been cancelled and we have intimate to book my show time. We don’t have any show for today ( show cancelled due to less bookings of tickets) . I am in Cinema and manager convincing me for go back to home and said we will refund your tickets amount. My house is approx 15 kms from cinema. Me 15 kms ye sunne nahi aaya tha ke movie cancel ho gaye h aap Gar chale jao. Ye aap Mujhe msg ya mail par confirmation de sakte the. So I can manage my time with another work . I am requesting to book my show Team , please take it seriously. Why customer suffer?
Developer Response ,
Hi Himanshu, We didn't mean to disappoint you.
Ideally, for venue based show cancellations, the amount charged will be refunded in 5 to 7 working days. Please get in touch with us on firstname.lastname@example.org. We would have this looked upon. Team BookMyShow
- Bigtree Entertainment Pvt. Ltd.
- 139 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- © Bigtree Entertainment Pvt. Ltd.
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Up to six family members will be able to use this app with Family Sharing enabled.
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