CARS24® – Sell & Buy Used Cars 4+

Good Collection of Used Cars Nowadays.

The collection in the CARS24 website is never-ending; I am a repeat customer so could see they have a far better collection than last time. Most models, single owner, comprehensive insurance paid, and in the colours that I was looking for were available this time. I was spoilt for choices. The team support was good too. I booked a test drive for VW Polo GT 2017. The test drive went smooth; I pointed out a few things and the team made a note and assured me it will be fixed. Before paying the booking amount, I had asked them to update me and promptly I received a call to visit the yard. The concerns I had raised were taken care. I went ahead with the booking and pretty happy with me decision. I am always in favor of buying quality used cars instead of showroom cars. This is my second car from CARS24 and I must say they give you a showroom experience and the cars are value for money. You need to spend time, research, and choose the right one. The customer support is excellent. One thing I want to emphasize, A GOOD USED CAR IS VALUE FOR MONEY. Cars24 has brought a lot of transparency and reliability in the used car market, which was missing when you buy from the unorganized local dealers

Developer Response ,

Hi Riya! At CARS24, we take pride in our ever-expanding collection of quality used cars, and we're thrilled that you found the models, colors, and options you were looking for during your recent visit.

Totally Disappointed and disgusted

Hey myself Prashant. I bought a car from noida hub car details are here (HR26CK3635).
16th nov ko Maine inse gaadi purchase ki 5.84 lacs me aur mujhe 3 din me gaadi nahi samajh aai or maine return place karne k liye bol diya iss sales manager ko jiss se gaadi maine purchase ki thi. Usne bola ki hojayega sir aap app me jaake apna reason submit kardo. Do din ke baad inki legal team ke Bhaskar naam ke ladke ne call kiya aur mujhse details maangi or 24hrs ke andar reply sajayega bola. Uske baad se har roz mai inke call center me call kiya but ab Tak koi exact solution nai mila. At the end Bhaskar ne bola sir iss car ko hame wapas se sell kardo aap app me sell ur vehicle ke section me jaake car k inspection k liye register karlo. Inspection ke baad inki sales team ke Vicky from Moti Nagar branch ne mujhe contact kiya or gaadi ki 3.30lac me sell karne ka option bataya. Jo gaadi me 5.84lac me purchase ki how can I sell that car in so much less amount. Who is going to adjust my remaining amount. Till now I didn’t get any solution or gaadi aaj am tak mere naam per transfer bhi nahi hui hai. Vo still abhi tak second owner k naam per hi hai. Koi hai agar apki team me iss problem se nikaalne wala toh contact me other wise I will file the case against you guys.

Developer Response ,

This isn't the experience we would like you to have with CARS24. Please share your appointment id and contact number at contactus@cars24.com. We’d like to speak to you and address your concern.

Good quality car

We bought a 2018 model Maruti Swift from Cars24, 5 months ago. Although my wife wasn’t ecstatic about buying a 2nd hand car, she agreed to it, thanks to the quality of cars sold by Cars24. We took a test drive and the executive provided us with all the details about the car. He told us that all parts of the car had been checked thoroughly and that the scratches and dents were fixed during the refurbishment process. Although I found no issues with the car during the test drive, they assured me that I could return it within 7 days after purchase with a full refund if at all I wasn't satisfied with the car. Just to be on the safer side, I requested the Cars24 executive to allow me to get the car checked by a local mechanic - which they happily obliged to. The mechanic gave me a go ahead sign and even told me the maximum price I could pay for the car. Because the price quote was somewhere in line with what I was expecting, I accepted the offer without any negotiations. I've not faced major problems until now. The car looks and runs like new.