Connect Broadband 12+

Not bad

The modem takes 8 minutes to start, The connection is not stable. I have been using connect from last 9 years and I have to admit that their services are going big down each and every day. First 5 years were absolutely great but now from last 3 years they are providing very very unstable services.

The app itself is better now. The developers deserves 5 stars but I am given no 3 starts to connect services.

Developer Response ,

Kindly share your contact details, so that we can address your concern.
Thanks
Team Connect!

Misguided

The salesperson misguided and didn’t told all the terms and condition for the WiFi installation even after asking so much. I wanted to install WiFi for 1 month but at first they denied that I have to pay for 3 months but then I said okay I don’t want then I receive a call from the person n he says yes we can do 1 month for u b I have talked to our main head and they said okay. After installing WiFi and using for 14 days I cam back to my home delhi from Punjab Hoshiarpur they I started receiving call from different persons saying that u have to pay for months and even they have uninstalled everything from there even the modem and wires they removed they discontinued the connection and making bills even after 1 paid first time and then they again charging me money n calling me and saying if I don’t pay they do case on me. First they don’t tell the full and true information and after they deny that they called me n said they can do 1 month connection. Very bad service and pathetic people.

Day by day degrading services

I am a connect user for more than 10 years. But the way it degraded its services instead of improving is very very disappointing. I am using two connect wi fi connections in my 2 different homes and in one i have so called fibre optic cables since 6 months. In the beginning there was good speed but now every you tube video keeps on buffering. I logged a complaint twice, first time it was closed without even attending and the other time it was closed after a visit by technician without resolving even when i dint gave OTP of the resolved complaint to anyone. Despite telling while logging complaint that we are working and nobody is there till 6 pm, their technicians still call u up at day times for visit. All i can say is the services internet as well as complaint resolving have become PATHETIC.