This is version 1.4.4 and helps to lodge either consumer grievance or suggestion.

This App has been launched by the Department of Consumer Affairs to create awareness, advise and redress consumer grievances and act as a central registry for lodging consumer grievances.

What’s New

Version 1.4.4

bug fixes and layout improvement

Ratings and Reviews

2.0 out of 5
32 Ratings

32 Ratings

Nekzad Umrigar ,

Useless App

It was the only hope but it turned out poor as after entering all details it was also giving confirmation sms and email but without docket number which makes it usess.

App is also very plain and hangs too.

ShekarSugar ,


God, this app is so pathetic. Really who designed this? The qualified engineers done this or bunch of, you know, developed this? The irony is I want to use this app to complain on something but ending up with complaining on this crappy app. It just hangs up. Also it should leave the provision to let the user sign up using his email I’d itself rather than contact number. Because in my case, it is saying that my number is already registered which I have no idea about. May be previous person who used my phone number earlier might have signed up for it. And most weird thing is, I am using this number from more than 3 years and they have recently developed this mobile application. Then how come my number is already been registered?

SanKul81 ,


My grievance was addressed and I got long pending refund from airlines company.

Technically it’s as poor as other apps provided by government. Slow and doesn’t get connect frequently with server because of that the grievance confirmation sms will be received without docket number that means the grievance is not registered.
The shown updated grievance status and communications between stakeholders is very confusing and it will not allow you understand clearly.

App Privacy

The developer, Ministry of Consumer Affairs, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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