When I tried to locate the vending machine, it simply gave me a list. The list was neither sorted nor the search option worked. Ultimately I had to take it from the vending machine itself. But when I directly took from vending machine no discount could be availed even when the final amount was eligible for discount. Not good app. Not happy.

Dear Daalchini, in the era of tap payments, you guys cannot create a smooth, user friendly app interface?? Calling yourselves a big franchise is not helping when you are not able to get basic things right. There are millions of app developers who can help you create a better version of this app. I had used the vending machine in my office to make an order. Firstly the process was so tedious and confusing and then I got stuck at the payment method as it was not allowing me to use any UPI. After a lot of struggle I was able to add cash to my wallet via Paytm and then placed the purchase. Once it was confirmed, the vending machine failed to open and forget about the app showing me the ‘Order is completed’, there is no way I am getting an option to raise help or refund request! Which century are you guys operating from? Very poor experience overall.

Extremely disappointing experience. This app is riddled with bugs and fails to deliver on even the most basic functionalities. After making payments, the vending machine frequently refuses to dispense the item — leaving users frustrated and out of money.The location search feature is completely broken, making it hard to even find nearby machines. On top of that, it takes an unreasonable amount of time just to get a single item. The overall user experience is clunky and unreliable.Frankly, BB Instant is far superior in terms of speed, reliability, and ease of use. This app seriously needs a complete overhaul before it can be considered a viable option.

Most of the products are listed under this app and also very easy and smooth to use vending machine to get the product, also if there is any issue just whatsapp and you will get assistance within less time. Great App to use highly recommended.