Darveys Luxury Shopping 4+

Had an amazing shopping experience shopping for clothes for myself and my babies. The customer support was top notch and great packaging when I received my products. Would highly recommend and will definitely shop again.

After being impressed by their attractive website, I ordered a KENZO Paris cap through the Darveys App without hesitation. However, it took a very long time for the cap to be delivered. When I contacted customer care, they informed me that the product was coming from abroad and would take some time. Upon receiving the product, I noticed that the logo was imperfect and there were undulation in the cap corners. When I contacted Customer Care for a return option, they stated that they would only accept returns for manufacturing defects and requested photos as proof. After sharing photos highlighting the clear defects, they claimed it was a genuine product and refused to accept the return. I was shocked by their response. After reading customer reviews of this website, I realized that this is a clear case of professional fraud. There is no point in pursuing them for a return, as they seem to be cheating others by providing duplicate products. Pursuing legal action would only result in additional expenses and consume more time. They are well aware of this and are exploiting and profiting off others by engaging in deceitful practices.

Don’t buy from this app . As they are cheaters.
They write no where on the app at the time of cod option to make an advance payment for the same. And when the order is confirmed and you receive a mail for the confirmation neither does that specify for any advance payment. Then an executive calls you in a days time and asks you for advance cash payment or any other form of payment for your cod order ,without any written confirmation for the same. And if you won’t make any advance payment for your cod they will cancel your order.