ECOVACS HOME 4+

Concept and certain design features are very innovative and good. Problem areas are :- 1. Unexplained erratic Map behaviours at times. Once these issues crop up, it makes you mad. 2. It should be possible to customise my cleaning sequence so that I don’t have to select my cleaning sequence everyday; just the start button shd automatically start my customised sequence. You could also consider option to have 2 customised sequences so that we can choose a shorter sequence when needed. 3. Mopping function is not very good. If I use it the way you have designed it, it is quite unsatisfactory for shiny tiled surfaces as it leaves the surface with wet dirt spread all over the house which then dries into dry, dusty white layer. Most of the time we don’t use it. When I need to use the mopping function, I first run only the vacuum cleaning without the mop and then second time, I repeat the run with the mop function on. 4. The reaction time of repair team shd be faster.

I got this N8 recently. Initially it worked fine. But after I saved the map, it didn’t follow the map and continued on own wisdom. Even the map got dearranged and faulty. Also unable to save room wise maps. Seems like a fault in application software, which needs to be addressed. When I shift the robot to a room where it doesn’t go on its own, the N8 stops announcing, new area detected. And ultimately stops saying returning to charge.
Tne biggest animaly is that it doesn’t follow the map, and every time tries to make overlay maps with closed exits. This way it is unable to get access to other rooms.
There is no method to recall saved map in original shape.

A well thought out, excellently engineered, intelligent product. Helpful and very easily available technical support. Spare parts are a little pricey but overall not a deal killer. One complaint that i have is, your company offers drastic price cuts once in a while which makes the buyer who paid full price feel like a fool. Something should be done about it because now when i advise people to buy this product i always add a caveat to wait and not hurry with the purchase and inadvertently accept (everytime i mention your company) that i got a raw deal while purchasing this product.