Enrich Salon App 4+

I went in with the thought of pampering myself & feeling relaxed when I step out of the salon.
I wanted to a lot of grooming that included pedicure, manicure, face mask treatment, hair kerastase conditioning & fusio treatment. Kelvin for hair (my all time best stylist at Enrich) & Sonal took care of me for the rest of the pampering.
I am feeling so rejuvenated & fresh post all the services.
Kudos to all the Covid care you’ll are taking with sanitisation, masks, robe & disposable shoes. Felt absolutely safe & secure while sitting there through by 2.30 hours of treatment. Thank you so much and keep up the good job. Definitely recommend to everyone looking for good service & value for money. Thanks again.

Very bad customer service on reception. I wanted to buy some products with my credit card. But the credit card machine was not working and, so the receptionist told me that I should pay with Google pay or Paytm. I said no, I don't want to link my credit card to Paytm or Google pay... He first told me to open Paytm and try to pay with it. So I opened Paytm and showed him that I had not linked my credit card with it and I don’t want to do so either (I shouldn't have to show his this as proof because this could be considered personal information). Meanwhile he had my card which I had given to him in order to swipe it and complete the payment. When I showed him that I did not have my card linked with Paytm he had taken my phone. He then (without informing me) started to put in my card information into my Paytm account ! I asked him, what he was doing, and he said he was putting the card details in my Paytm in order to get money in my Paytm wallet. So I instantly said that I don't want to transfer cash from my credit card to my Paytm as there is an extra charge for doing so. And he said that he did not know about this. I asked for my phone and card back. I got very angry with him, but I did not say anything and left without getting the products but the thought that I would never come back to the enrich at growels.

Love the concept of Me to We from enrich, since grooming is essential part for day to day, just at one click on their app. Information provided on their app, really gave me a boost & confidence to be prepared now to visit my favourite enrich store and get my grooming back on track. Enrich is doing fantastic job in keeping client well aware about their next steps! Kudos to entire team enrich. I can’t wait for enrich salon to open and get my services done. 😊❣️