Freelancer - Hire & Find Jobs 4+

Last 5 days I am trying to verify my account and they are accepted my details and only one thing I am taking membership and withdrawal in my friend account just because I don’t have master and Visa card only I have rupay card . Even I am explaining every thing freelancing team and after waiting 5 days he suspended my account where I already purchased do times memberships . This is very shameful for freelancing team worst experience seriously so please don’t use this app

Hello Mukta, apologies for the inconveniences. A designated team is already handling your account verification concern through your ticket with ID: FZXI-3229-BGXX. If you are referring to a different issue, please contact us at cx.ios@freelancer.com using the linked email address to your Freelancer.com account, so we can give appropriate recommendations.

I don’t know that it's a bug or technical problem in your app but from today I can’t login into freelancer. I tried to login from different accounts but I got error message after rendering long time. So it might be your technical problem or bug in this update. I request you to please resolve it. As I'm freelancer since 6+ years I really appreciate your app and web both. It’s truly amazing service provider from your side but there are so many fake accounts holder and project are make your impressions down as compare to other platform. I believe that your are working on that and I believe that you may improve your service and make your freelancer and client more happy then ever.
Thank you..

Hi Jaydip, thanks for your review. Apologies for experiencing an unusual behavior with our app. An updated app version was launched that gives you the latest app enhancement and bug fixes. Also, we are dedicated to apprehend users who violate our policies. You can also report them by going to their profile, tap the menu icon (upper-right corner), then tap the “Report user” link. If the issue persists logging in to your account, email us at cx.ios@freelancer.com so that we can further assist you with it as well as the users you've engaged with. Hope to hear from you soon.

If you are trying to get your job done don’t choose this platform, a open scam is going on and the freelancer team is not doing anything about it. I had given a project to freelancer name Hamed M. from Istanbul. This fellow know that my deadline are nearby so he changed his mind and said “I want money first and end the project and give him review of 5 star and write good about him” then will give you projects files. I have reported to this about many of the freelancer representative but no one is taking care about of the services and scam going on. My deadline are near by and have to agree on his agreement, but if I gave him money and he doesn’t give me the files, is freelancer responsible for this, for keeping such junk on website. No initiative is taken by any of the representative and no assurance is given for the money too.

Hi there. Sorry to hear about the experience you had with our app. Users who were found to have violated our policies are given appropriate actions. Also, your concern has been addressed via chat and through ticket ID XYJY-4955-IHAY. We aim to make sure that our users will receive the best possible service. We'll continue to look into your concern further and kindly check out the response from the proper department with regard to this matter. For further assistance, kindly refer to your ticket. Contact us at cx.ios@freelancer.com if you have any app related concerns, and we're more than happy to assist you. Hoping to hear from you soon.