IndiGo: Flight Ticket App 4+

My PNR AH8CGC was for the flight from Pune to Bhopal. Pranali and Ravina were so helpful at Pune for my baggage to be checked in. As I requested them and they agreed that I will get my baggage only in Bhopal and not Delhi ( to recheck in).
Then once the flight took off Sabrina was so understanding and caring and gave me Tea and cookies and said it was ok if I paid later. Her team included Shefali, Amruta and Anisha. The biggest surprise I got was when I was given the Indigo Passport with some sweet words written. So thank you for that.
At the Delhi airport I came in touch with Apoorva who is actually an asset to the airline. I just happened to mention to her that I actually wanted the first row but since it was not available I couldn’t get it. Within a few minutes she got my seat changed and I was very very thrilled( of course I paid for it). God bless her . Then Apoorva and Astha both helped me in boarding.
Last but not the least Tomcy at Bhopal was so considerate when I told her that my phone was not working. She dialled my husband’s number on her phone and helped me out. Really thoughtful of her.
When I say it is the best airline, I mean it. Hats off to you and may you always be the best. Thank you and God Bless.

I had a flight from prayagraj to mumbai yesterday 6E5915 . Mr. Farhan Ahmad really helped me out I am glad I went to his counter as per the grooming being in a management industry it is foremost and Mr. Ahmad was perfectly groomed . He helped me is the payment issued the seating issues and luggage issue too very calm kind clear in mind person I meet yesterday I can’t Thankyou enough .
Mr. ahmad have all the supervisor qualities as the instant decision making grooming and easy to reach for customers .
I wish you kuch mr. Ahmad if you got to read this just keep in mind you deserve kudos for the service you provide and definitely you will achieve your goal in your life . I pray people help you your family the way you helped everyone u have wishes and blessings of thousands customers upon you .
You will definitely get what you desire for in your professional life all the heights .
Thank you so much I wish all the indigo staff be like Mr. Farhan ahmad .
Because some people forget the kindness and misuse thier position and power by not listening understanding and screaming at customers.
Warm gesture of this man (mr. Farhan ahmad from prayagraj airpot) really made my day and added stars to indigo you go man a lot more u have in your life .
Thankyou again .

We reached airport 45 minutes prior and the counter girl Miss Rosita said for checkin baggage you are late for the checkin as checkin counter closes 1 hour prior and it’s written on the ticket. I showed them the ticket and this line was not written anywhere. Seeing two small kids with us and having 45minutes good time for a small airport like Goa I think checkin could have been done. But it’s the cheap policy of airlines to beg for money for every small thing (like 200/- to 300/- for seats, what nonsense) they said you can go on the next flight only after paying 1800/- per person. Utter non-sense and harassment it was. Just like all other big chor company shut down. Chor like indigo should also shut down too.
Then the worst part was their air-hostess they do not know where to make the passenger sit during landing as I had a kid with me. The themself started arguing inside the flight that too during landing and after further harassment of changing seats 3 times as per their direction I had to make the 3 of those idiots talk to each other and decide where should I sit.
Cheap company. Cheap employees.
Never travel by indigo even if it’s the cheapest of all. As they show their cheapness during travel and ruin the travel experience.