Description

HDFC ERGO Insurance Portfolio Organizer (IPO) Mobile application helps manage your Insurance portfolio, information and services at fingertips 24 * 7. In addition to linking policies & managing claims, this app offers host of self service features thereby empowering customer to access information on the go whether online or offline.

The new version of IPO takes convenience to next level with its improved user interface, easy login, additions of new services and utilities.

Information
• Unified view of Policy and claims
• Link new policies and non-HDFC ERGO polices as well
• View and Email Health Card
• Geo co-ordinates based location search linked to Google maps for hospitals, garage network , branches
• Quick access to branches and customer care contacts
• Product information & FAQs
• Access to Towing and Ambulance contact details

Services
• Register and track Claims
• Sync data and get updates at regular intervals
• Get quote and buy new policies
• Renew policies and set up renewal reminders
• Create service request for changes in policy details
• Check Renewal Premium

Utilities
• Login using Facebook
• Elocker which helps you to tag important documents stored on your mobile device for easy retrieval
• Wellness tips
• Drive Safe - . feature which tracks your driving pattern and calculates a driving score at the end of each trip. Also provides smart tips for safe driving.

A note on battery -
Locators, Drivesafe features in this app require GPS services. As with all apps with these features, please note that continued use of GPS running in the background can decrease battery life.

What’s New

Version 4.0.23

Minor Enhancements.

Ratings and Reviews

4.3 out of 5
590 Ratings

590 Ratings

Sharat 1210 ,

Good app, but ....

It’s a good app , user friendly, but once you load many documents the submit button sits below hidden and you can submit, so u are forced to load few documents, this I experienced with my I phone 7

Developer Response ,

Hi Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)

abhinavmahanta ,

Unable to link policies owing to UI defect

Horrible app just like other HDFC digital products I have experienced. Unable to link insurance policy even with correct policy number on the app as it wrongly returns a ‘invalid input’ error message. There are still more bugs , as a user cannot update the email id in the contact details as the text field doesn’t allow the keyboard to appear and enter any input. Unable to find any help from HDFC to correct these Issues either

Developer Response ,

Hi Abhinav Mahanta, Please accept our apology. We understand that it is discomforting We are working on the things and release the new version soon. Please we request you to write your concern to us at "contactsupport@hdfcergo.com," along with your registered mobile no. or email id. so that we can quickly assist you and resolve your concern.
Take it easy! :)

ashis majumdar ,

User friendly

User friendly & quick connection will be helpful for tracking & premium payment

Developer Response ,

Hi Ashis Majumdar, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)

Information

Provider
HDFC ERGO General Insurance Company Limited
Size
94.7 MB
Category
Business
Compatibility

Requires iOS 9.0 and watchOS 4.3 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English, Arabic, Danish, Dutch, French, German, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Vietnamese

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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