Helix Smart

Name: Helix Smart
Rating: 3.1 (123 reviews)
Author: KaHa Pte Ltd.

Lifestyle

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

123 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

KaHa Pte Ltd.
Language

EN
+ 7 More
Size

200.7
MB

iPhone

The Helix Smart app allows you to link your smart watch with your iPhone. Heart Rate Monitoring ---------------------- 24/7 monitoring of your heart rate, providing you detailed insights on your vitals. Sleep Tracking -------------------- Auto track your Sleep duration and quality. Fitness and Activity Tracking ---------------------------------------- Track your Steps, Distance and Calories burnt along with support for multiple activities like Running, Cycling, Walking, Yoga, and many more. Watchfaces --------------- A variety of watchfaces to suit your style. Select and push desired watchfaces from the app. Phone Finder ------------------ Find your phone from the watch using the Phone Finder feature. Alerts -------- Receive Sedentary reminders and alerts on watch for Calls, SMS and Social messages. Fitness Rank & Badges --------------------------------- Earn badges as you keep fit and monitor how you stack up against others to get inspired and stay motivated. Fitness Buddies ---------------------- Share your fitness progress with your friends & loved ones Vitals Circle ----------------- Enable your collective wellbeing by sharing your vitals and other details with your family and friends. Apple Health ----------------- Apple Health is integrated with this app so that you can track your health with awesome features of the Apple Health Application. We push Steps data to Health App for better analysis of data for users.

Ratings & Reviews

3.1

out of 5

123 Ratings

Having sync issue for walking activity
19/10/2021

Satz48
The watch is good in almost all categories except for sync issue. I used to leave my mobile at home and would only wear the watch for walking. Recently, the activity is not getting synced into the app. The watch records everything fine but the activity is not getting synced into the app because of which i am unable to take the activity stats. If this software bug has been fixed, there is nothing else to complain about. I still like the device v much. Most part of the software also seems to be fine except for the most important activity sync.

Developer Response
Hi User,We offer our sincere apology for the trouble. Please be informed that you can start any activity from your Helix smart Watch.Post completion you have to sync your app and the Helix Smart Watch to transfer the activity data. The data sync time depends on the amount of data that is to be synced from the watch to the app. For the first-time sync, it takes approximately 4-5 mins, It is suggested to sync the data at least once a day for a better experience.Also, we would like to inform you that the activity that you have performed you have to sync with the app properly or every day before midnight. Please make sure that the phone's Bluetooth, Internet, and Location of the device should always be enabled for the smooth functioning of the app. If the issue persists, even after performing the above-mentioned steps kindly get write to us at customer.support@coveiot.com, along with the phone model details & we will connect with you immediately on this.Thanks.
Having sync issue for walking activity
19/10/2021

Satz48

The watch is good in almost all categories except for sync issue. I used to leave my mobile at home and would only wear the watch for walking. Recently, the activity is not getting synced into the app. The watch records everything fine but the activity is not getting synced into the app because of which i am unable to take the activity stats. If this software bug has been fixed, there is nothing else to complain about. I still like the device v much. Most part of the software also seems to be fine except for the most important activity sync.
Developer Response 25/10/2021
Hi User,We offer our sincere apology for the trouble. Please be informed that you can start any activity from your Helix smart Watch.Post completion you have to sync your app and the Helix Smart Watch to transfer the activity data. The data sync time depends on the amount of data that is to be synced from the watch to the app. For the first-time sync, it takes approximately 4-5 mins, It is suggested to sync the data at least once a day for a better experience.Also, we would like to inform you that the activity that you have performed you have to sync with the app properly or every day before midnight. Please make sure that the phone's Bluetooth, Internet, and Location of the device should always be enabled for the smooth functioning of the app. If the issue persists, even after performing the above-mentioned steps kindly get write to us at customer.support@coveiot.com, along with the phone model details & we will connect with you immediately on this.Thanks.
Huge issues with data sync.
17/12/2022

Vidyasagar BB Hyderabad
Only reason I bought this watch because it’s made in India and it’s from Titan but disappointing to see watch having all kinds of issues. Firstly, Huge issues with data sync. Despite following the long list of precautions mentioned, part of data just doesn’t sync sometimes. For example, some days watch syncs all data except sleep data. Some days sleep data doesn’t get recorded at all in watch despite wearing it through the night. When battery is low is indicated, u can’t synch it and once charged the previous data May or May not be synced. It’s so random and so weird. Not sure if it’s water proof either hence don’t know if I can wear it while washing my face. Pls don’t reply with copy paste reply giving sermons of precautions to be taken. I already mentioned that the watch has sync issues & issues in recording sleep despite taking all precautions.
Huge issues with data sync.
17/12/2022

Vidyasagar BB Hyderabad

Only reason I bought this watch because it’s made in India and it’s from Titan but disappointing to see watch having all kinds of issues. Firstly, Huge issues with data sync. Despite following the long list of precautions mentioned, part of data just doesn’t sync sometimes. For example, some days watch syncs all data except sleep data. Some days sleep data doesn’t get recorded at all in watch despite wearing it through the night. When battery is low is indicated, u can’t synch it and once charged the previous data May or May not be synced. It’s so random and so weird. Not sure if it’s water proof either hence don’t know if I can wear it while washing my face. Pls don’t reply with copy paste reply giving sermons of precautions to be taken. I already mentioned that the watch has sync issues & issues in recording sleep despite taking all precautions.
Review after using for 3 days as well in rain
24/09/2021

siddhanthjain07
After using for the SMART WATCH simultaneously for 3days, i am here to write a review. This product is well packed and user manual is good and easy to understand. The premium compact display and great design. Its light weight and comfortable. Much better than other smartwatches and bands in this category in my opinion as well as in connectivity. You need to download helix smart app for that. Battery life is quite good. IP68 water resistance check done at last night only. Pretty accurate fitness, health and sleep monitoring. Heart rate monitor is closely correct. Sports mode is great. At Last the latest feature is that it comes with 10+ sports mode.

Developer Response
Hi Siddhanth,Thank you for the wonderful feedback and encouraging words, it means a lot to us! We are extremely glad to know your thoughts about our app and watch. We hope that you continue having a great experience with us throughout your journey.Thanks.
Review after using for 3 days as well in rain
24/09/2021

siddhanthjain07

After using for the SMART WATCH simultaneously for 3days, i am here to write a review. This product is well packed and user manual is good and easy to understand. The premium compact display and great design. Its light weight and comfortable. Much better than other smartwatches and bands in this category in my opinion as well as in connectivity. You need to download helix smart app for that. Battery life is quite good. IP68 water resistance check done at last night only. Pretty accurate fitness, health and sleep monitoring. Heart rate monitor is closely correct. Sports mode is great. At Last the latest feature is that it comes with 10+ sports mode.
Developer Response 28/09/2021
Hi Siddhanth,Thank you for the wonderful feedback and encouraging words, it means a lot to us! We are extremely glad to know your thoughts about our app and watch. We hope that you continue having a great experience with us throughout your journey.Thanks.
Best affordable smart watch.
06/12/2021

Debaanjalii
I gifted the Helix Timex Metalfit SPO2 Smartwatch to my brother on his birthday and I'm so happy with the purchase. The smartwatch comes with many features like heart rate monitor, sleep monitor, call rejector, social media notifications and many more. You can check your messages without even getting your phone out with this smart watch. I went with the black one and it looks really cool. Also, the app works perfectly fine. The app interface is really nice. Never lags and easy to understand. The app guides really well and even a new user won't find any problem to operate it.

Developer Response
Hi Debaanjalii,Thank you for appreciating and rating us. We are glad to learn that you are enjoying using our app and service. We are grateful for your feedback and hope that you are associated with us for a long time.Thanks.
Best affordable smart watch.
06/12/2021

Debaanjalii

I gifted the Helix Timex Metalfit SPO2 Smartwatch to my brother on his birthday and I'm so happy with the purchase. The smartwatch comes with many features like heart rate monitor, sleep monitor, call rejector, social media notifications and many more. You can check your messages without even getting your phone out with this smart watch. I went with the black one and it looks really cool. Also, the app works perfectly fine. The app interface is really nice. Never lags and easy to understand. The app guides really well and even a new user won't find any problem to operate it.
Developer Response 09/12/2021
Hi Debaanjalii,Thank you for appreciating and rating us. We are glad to learn that you are enjoying using our app and service. We are grateful for your feedback and hope that you are associated with us for a long time.Thanks.

- Bug fixes and optimisations.

Version 2.0 11/12/2022

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: KaHa Pte Ltd
Size: 200.7 MB
Category: Lifestyle
Compatibility: Requires iOS 13.0 or later.

iPhone
Requires iOS 13.0 or later.

iPod touch
Requires iOS 13.0 or later.

Mac
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Location: This app may use your location even when it is not open, which can decrease device battery life.
Languages: English and 7 more

English, Bengali, Hindi, Kannada, Marathi, Simplified Chinese, Tamil, Telugu
Age Rating: 4+

4+

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