iPhone Screenshots


The First Data – ICICI Merchant Services (IMS) app is our first step towards digital empowerment of merchants right in the palm of their hands. The app powers merchants with multi-payment acceptance, raising of service requests and a host of other features designed to make your electronic payment acceptance experience fast, easy and secure.

What’s New

Version 2.7.0

With our latest update, simply tap to seamlessly subscribe to a host of Value Added Services (VAS) such as enablement of American Express card acceptance, access to our merchant portal for the latest trends, and analytics of your business, etc.

Ratings and Reviews

2.7 out of 5
121 Ratings

121 Ratings

bharat khattar ,

Recent Transaction not visible properly

It doest not show the transaction of the previous day when i try to see it on current day. I have to wait for another day to see the recent transaction..

Developer Response ,

Dear Merchant Partner, we sincerely regret the inconvenience caused! Request you to provide us more details by writing at MerchantResponse@firstdata.com mentioning your MID, TID contact number and problem faced. Your concern will be taken up on priority. Regards, ICICI Merchant Services

vacmothukuri ,

Don’t go for this services

I got swiped machine in October at that time they said one time charge no monthly payment and annual fee and I paid around 2600/- now with in three months they charged annual setup fee and upi ID fee and other charges and they don’t take our permission to activate the service , they simply put a mail that we are activating this service from this date and if you don’t require the service you have to mail that we don’t require you service otherwise they simple charge bill and deduct payment fee from your bank accounts. Customer service is worst at the time of call we cannot here what they’re saying and if we want a speak a RM they call back at Sunday and call immediately three times and if we don’t pick a call they simply said customer is not lifting phone hence case is closed.

sharad gandhi ,

Terminal break down option

Terminal break down request option is removed from update why noise cannot request the same thru the app

App Privacy

The developer, FIRST DATA (INDIA) PRIVATE LIMITED, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


119.7 MB

Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.


English, Hindi, Tamil

Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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