Every day, millions of people search on Google for businesses like yours. Make your Business Profile on Google stand out for free and turn those searches into your customers with the Google My Business app.
More than just a local listing:
- Make edits to your Business Profile on your phone and see those changes online on Google in real time.
- Easily add special hours, your website, and phone number to keep your Business Profile up-to-date.
Easily connect to customers on the move:
- Respond to reviews, message your customers and see your followers in the Customer Tab.
Share with customers what makes your business unique:
- Upload photos and add filters to attract customers who search and find your Business Profile.
- Post offers for your product or services, upcoming events and deals.
Get insights on your business:
- See insights on how customers find and engage with your Business Profile online on Google Search and Maps.
- Receive real-time notifications and updates to keep track of your customers on Google.
More features on Google My Business:
- Create a free, mobile-friendly website that works hard for you in the app.
In our latest version, we have made it easier to manage the state of your profile.
Ratings and Reviews
Fake and Abusive reviews
It becomes a shame when customers post wrong reviews about of brand/services and we are helpless to do anything about it. It’s like a scar on our faces because most of our business comes from google. Most reviews given online are by frustrated customers and the ones who like our services don’t really have time to come here and review us. Please add a method by which we can control how our customers review us. If our services are expensive we get 1-3stars. If the item is out of stock we get less stars, If the diagnostic reports take longer than customer’s patience we get less stars. Tip: If there are continuous negative feedback about something of that particular business, make that as an attribute of the brand and show it separately, and add a mechanism to allow time frame to improve our service with valid proof or verified google reviews of other customers to counter and remove negative and poor feedbacks.
Abuse & poor ratings on google
Dear google I understand that you can not deal with each & everyone’s daily issues but as you are one of the most responsible & trusted tool i have you will have to take this problem seriously. Social media freedom is becoming a new weapon for people to show their frustration & sometimes people even never know the story of other side. People call doctor on odd hour & ask for the service he can not provide or some times they ask discount & when they don’t get they use social media to defame that service. Now being most responsible & powerful, its your duty to understand these kind of issues & do something about such reviewers. Things are changing & i suggest that this will be the best way to use possibilities of artificial intelligence in this puzzle.
Reviews being abused by Customers
I am sure Google is helping us by getting customers reviews about our products n services. How come this can happen when 95% reviews being reported to 4star n 5 Star and all of sudden you get 1 star. This is something hatred by competition or customers, I have reported also reviews being abused in feedback but they still show on our wall. When you are unable to go beyond timelines of your business to serve them alcohol or something else then they have reviewed us by 1 star, or competition gets us reviews as 1 star by some of his known ppl to get our ratings down. In order to avoid or moderate such reviews Google must help the business.
- Google LLC
- 187.2 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Afrikaans, Amharic, Arabic, Basque, Bengali, Bulgarian, Catalan, Chinese (Hong Kong), Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, Galician, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norwegian, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese, Zulu
- Age Rating
- Rated 4+
- © Google Inc.
Up to six family members will be able to use this app with Family Sharing enabled.