When I started the campaign for my sister Jensi on ImpactGuru, I knew little about crowdfunding and felt uncertain. But then we met Priyanka Thakur, our campaign manager, who guided us every step of the way. Priyanka’s support felt like having a family member beside us—she went above and beyond, helping us raise the funds Jensi urgently needed.

I want to share my painful experience with Impact Guru so others can be warned. My brother was hospitalized and we were in urgent need of financial help. I got a call from Impact Guru, where they claimed they would help us raise funds for his treatment.They collected all our private details — his medical reports, photos, and personal information — saying they needed them to create an “emotional story” to help raise funds.But after the campaign was posted, they pressured us to deposit ₹25,000–30,000, saying it was a part of a self-donation to build credibility and that they would promote the story only after we paid. They claimed this amount would be returned to us, minus a 10% platform deduction. It felt like a trap — and it was.No donations were generated from their end, no promotion was done, and there was zero support. They are clearly preying on vulnerable people in desperate situations. It’s heartbreaking that platforms like this are taking advantage of families in distress.🚫 Please be cautious:•Do not send any money to start your own campaign.•Do not believe claims of guaranteed promotions or donations.•Read real user reviews and ask for full transparency before proceeding.Impact Guru appears to be exploiting people’s helplessness in the name of medical fundraising. What they are doing is unethical and potentially fraudulent.Please think twice before trusting them.

Fundraiser was raised for my nani’s treatment but there was zero help from these people’s end. In fact, they have the audacity to ask you that are you busy with your grandmother’s treatment when you answer their call and say you’re busy. These vultures have no limits to it, firstly no help is provided during the campaign to raise the fund you’re on your own and they follow up with you as if they are your managers asking the status about the campaign. Are you guys for real? Sadly my grandma passed away and I needed to close the campaign , withdraw the money. Gosh,the process is horrible to get the money raised, they require all sorts of proof “we need a document of proof of relationship “????? We need proof of death document and the list goes on!!!!!!!! Why the hell will be raise a fake campaign!!!! These guys are thieves and scammers!!!! Be aware guys!!!

I am extremely disappointed with the lack of communication and support I have experienced. Although a WhatsApp group was created for coordination, there has been no meaningful interaction. I have had to request assistance repeatedly, yet my messages remain unanswered.Furthermore, the campaign verification process took 2–3 weeks, which delayed the launch and directly caused me to miss out on crucial funding opportunities. To make matters worse, the funds that are currently in the account have been inaccessible for over a week, despite my multiple attempts to reach out.This prolonged delay, lack of responsiveness, and overall unprofessional handling of my case are unacceptable. I request immediate action to resolve both the withdrawal issue and the communication gap.