IndiaMART: Buy & Sell Products 12+

The app works okay. Sometimes it crashes and most of the times it’s not very user friendly. Like how many buy leads are left is not visible. If you kill the app and reopen it magically appears. And if you navigate to another menu option it disappears again. Can’t understand the logic behind it.

I think it also needs rethinking of the app structure visually. The whole buy lead concept on IndiaMART works best with fresh buy leads. But the user is always defaulted to relevant buy leads option which are seldom fresh. I think it should default the user to recent buy leads. Saves me a click on this rather slow app. And some tiny problems like these could be fixed based on user feedback.

Overall it is bearable.

Hi Sir! Thanks for writing to us. It seems that your experience with us is unsatisfactory. We want to help you but are unable to reach you. Please write to us at AppCare@indiamart.com or call us at +91-9696969696. Our team will soon get in touch with you to resolve all your issues. We'll be waiting to hear from you.

I had done a deal through IndiaMART. The dealer is YES ENTERPRISE FROM NASIK .. they have cheated us. The products which we ordered have not come to us and they have send different products we tried to contact the dealer but he is not responding to calls and is very rude. The dealers are Swati Raundal and Dinesh Raudal. These both are very rude and a cheat. They don’t have sense how to talk with customers.
As I have done the deal through IndiaMART and contacted the IndiaMART customer care. I had spoken to a executive Sudeep who guided me said u can raise a complain through IndiaMART and he requested me to give 24 hours time to the dealers as a warning to replace the products. If the dealers don’t respond within 24 hours contact IndiaMART again and raise the complain. Today I called the customer care of IndiaMART she said u can’t raise a complain through IndiaMART..
What type of employees IndiaMART is hiring they are not sure about the process too. That the executive named Sudeep from IndiaMART told me we can raise the complain and today IndiaMART is denying that... There is 0% coordination from IndiaMART and a pathetic services.. I would raise a complain against IndiaMART too.. a very bad service and wrong information provided..

Hi Sir! We are sorry that you faced an issue. Could you please share your contact details with us on AppCare@indiamart.com or call us at +91-9696969696 so that we can get in touch with you and resolve the issue.

I purchased a product through Indiamart seller and before making payment I contacted Indiamart customer care to check with the seller authenticity as he had ask me to pay through gpay link and as I was not satisfied with seller response ,and as he had also used a gst number of some other company, after sharing the details of the seller to the Indiamart customer care executive he said seller is a verified seller of Indiamart and ask me to go ahead with payment after which I proceeded with payment and then the seller dined the delivery of the product and then he switched off his phone when contacted to Indiamart and raised a complaint against the seller there is no response from their end and after attaching the valid proof of all conversations ,also there is no response from Indiamart and the seller is still active with different id and company name , No action has been taken till now this after repeated calls and mails , I kindly request not to fall prey for fraud sellers as Indiamart will not intervene and solve the issue .worst company and no customer value and support.

Hi Sir! We regret the inconvenience caused to you. Buyers' safety is our top priority. To make sure that your issue is resolved to your utmost satisfaction, please fill out this form with all your complaints - help.indiamart.com/complaint-registration . We will do our best to resolve your issues. You can also call us at +91-9696969696.