inDrive: Ride & Drive with us 4+

Finally something is here for us which we makes our journey an enjoyable experience. You get to book a drive so easily on the app, thanks to a very user friendly interface. We get to decide and quote the price and the list of drives who offer that price or close to that price comes up. You get to decide the driver, car and the price and that is it..this is the most joyful experience i ever had while booking a cab.
Moreover, the cars are so clean and the drivers are well dressed and well behaved making your jourbey more comfortable. Thank you in drive for introducing this service. I recommend everyone to use it and make your everyday journey experience to office or any place a pleasurable and comfortable one.

Hello, thank you for using our app and sharing your feedback! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

There were multiple instances in which my ID was blocked by InDrive for no reason and all the scenarios remains the same. The driver accepted the ride and I was waiting for him to arrive. He neither drove towards me nor he responded to my call. He kept driving away and the ride was still ON. I kept waiting for more than 15mins and his GPS kept moving away from me. Then I decided to cancel the ride to book another one and added the reason while cancelling as ‘driver kept moving away and was not responding to my calls’. Unfortunately, on raising the complain against the driver, InDrive without even validating the review blocked my account on the spot and this same thing happened with me several times. Not once, not twice. Their developers have coded in such a way that if an user cancels the ride for 2-3 times, then without even validating the scenario immediately suspend the user’s account. Read out the reason first and validate the scenario with both the driver and the user post that decide on whom’s ID needs to suspended or blocked. This app is completely unreliable. It can betray you anytime without even knowing that it was the driver’s fault.

Hello! We are sorry to hear about your review. We will share your feedback with the concerned department to make the app experience smoother. We appreciate you have taken the time to share your feedback with us. Alternatively, you can share your feedback with us at support@indrive.com and we are happy to assist.

This is about a ride I took on the name of Nihal - 16 Nov mid night 2.37am from international airport. I was a alone women travelling after dropping off someone at the AirPort this driver drove the car so fast that he couldn’t even see the porthole on the road it’s was a scary experience when I asked him to slow down he said, I have other passengers to complete too it’s not only you… look at the audacity and how unprofessional… Later after arriving location price changed and when I asked why was the price changes rider had no info and even after showing him the amount which was still reflecting on my application he refused and started demanding more slow he started raising his voice and when I shouted he started abusing me in front of my buldg watchman then finally I had to take him to police station for using fouls and abusive language such a horrible and pathetic experience Lastly got absolutely no support from customer service panther rude and unprofessional drivers, horrible customer service… this company won’t last more then few months with such great customer experience… People be careful for the sake of 20 - 30Rs don’t get troubled with cheap experience… really not-worth it

Hello! We apologize for the unpleasant experience you had with our driver. We take such incidents very seriously and will investigate this matter further. We assure you that we are committed to providing a safe and professional service.