They are really really very good and the price🥹It’s just very affordable ,I bought 4 tops and each and every top has very very fine quality ❤️I just can’t imagine how affordable these are like literally every single website I’ve seen or tried doest hold the quality and price you give.Thank you so much I’m always looking forward to buy many things from youPlease don’t change the quality and price as other stores you are really the best shopping app I’ve ever came across 🩶

I experienced a highly distressing situation with a refund process that was not only delayed but also handled poorly. Initially, my refund request was met with a two-month delay, with no consideration for my repeated inquiries. As if that weren’t frustrating enough, I was compelled to disclose sensitive personal information, including private bank statements, just to receive my refund. Despite this, there was no immediate action taken to process the refund, and I was further subjected to an additional week of waiting. This entire ordeal was mentally exhausting and invasive, leaving me feeling deeply unsettled.I strongly advise against shopping with Ketch, whether online or in-store, due to their poor customer support. My experience with them involved significant delays, invasive requests for personal information, and an overall lack of consideration for customer concerns. As a result, I will actively discourage anyone in my network from dealing with Ketch, as their inefficient service and support are unacceptable. Word of mouth is powerful, and I will ensure that my contacts are informed of my negative experience.

I experienced a highly distressing situation with a refund process that was not only delayed but also handled poorly. Initially, my refund request was met with a two-month delay, with no consideration for my repeated inquiries. As if that weren't frustrating enough, I was compelled to disclose sensitive personal information, including private bank statements, just to receive my refund. Despite this, there was no immediate action taken to process the refund, and I was further subjected to an additional week of waiting. This entire ordeal was mentally exhausting and invasive, leaving me feeling deeply unsettled. I strongly advise against shopping with Ketch, whether online or in-store, due to their poor customer support. My experience with them involved significant delays, invasive requests for personal information, and an overall lack of consideration forcustomer concerns. As a result, I will actively discourage anyone in my network from dealing with Ketch, as their inefficient service and support are unacceptable. Word of mouth is powerful, and I will ensure that my contacts are informed of my negative experience.

I had a very frustrating and disappointing experience with the Ketch app. I placed an order on April 21, 2025, and received it on April 25. The product quality was poor . The fabric, fit, and overall finish looked cheap.I returned the item the very next day, on April 26. It has now been several days, but I have still not received my refund . I’ve tried following up multiple times through customer support, but I either get no response or generic replies with no real update or action. For a brand that claims to offer quality and service, this has been a truly unprofessional experience. As a first-time customer, this has completely broken my trust. I expected better service, especially when it comes to refunds. There are many better platforms out there with much more reliable return and refund processes. I do not recommend using the Ketch app unless you are ready to risk your money and deal with poor support. I hope the team sees this and improves their refund process and customer handling.