Koo: Know What's Happening‪!‬ 12+

The initial roll out of the app has been good. The interface is fresh, colour scheme is also mild. It is closer to KakaoStory, than Twitter, in that sense.
Given the user base is growing exponentially at this point, glitches are expected and I hope the developers scale up the server and bandwidth facilities soon.
Some search, tag and syntax issues are present and I think the developers will work on those soon.
I hope the ethos of the app remains the same on coming days. The domestic servers, the freedom within the constitutional framework of India is the biggest catch of the app. If it becomes user friendly in coming days, it might soon be a serious contender for both Twitter and Facebook, for that matter.
All the best to the team Koo!

Hey,

We wanted to update you since the last time we responded . We have massively improved our UI/UX. Glitches have also been solved. All the good parts you mentioned are still intact. Check out our present app in case you haven’t. Happy Kooing !

Hi
I have absolutely no problem as such with the concept of this App. Koo is a great app for netizens from India. However, if this App truly claims to represent the pulse and the culture of this country then I fail to understand how an important aspect of Indians: multilingualism was overlooked by the developers. Many Indians are bilingual at least, and I'm not talking about English as one of the languages. One can speak odia and Marathi. Or Telugu and Kannada so on and so forth.
However there is no option to use Koo simultaneously in two versions (ie. two languages) The condition for that is you need seperate numbers. I don't get the logic. I have just one number yet I speak three languages and I'd love to use Koo in three languages as well. Now, where should I get three phone numbers from?
Please change/modify this feature asap and make one number to be sufficient for the hundreds of thousands of multilingual folks of this country to use Koo.

Hey,

We wanted to update you on the above since we last responded. Here are the major changes made

You can follow multiple profiles and their content you will be able to see irrespective of their Kooing language
Using Multilingual Koo creation tool - you can Koo in multiple languages at once
You will be easily able to switch languages with the same number

We hope you check out the new App in case you haven’t .

It failed due to Government policies, when government promoted this app, they should’ve completely moved to this platform, but they didn’t and this is why for a few months in 2021 it stayed populated but then soon users again moved back to Twitter as they missed all the official contents, also the app still have some bugs like when I use it more than 30mins it starts lagging and end up completely freezing and then crashing, it might be a memory leak related issue, but it’s still not fixed, also the hash tags are most of the time politics related, which makes things extra boring, what this app needs it a better algorithm to promote stuff based on one’s interactions and interests, right now it needs to diversify.

Thank you for taking the time to share your detailed feedback about the Koo app. We truly appreciate your insights and concerns, as they help us identify areas for improvement.

We understand your point regarding the transition of users and official content from other platforms. We've been working closely with the government to enhance the app's ecosystem and encourage more comprehensive adoption. Your observations regarding the population shift and the retention of official content are duly noted.

We apologize for the inconvenience you've experienced with app performance, including lagging and crashing after extended usage. Our development team is actively investigating this issue, and we're committed to resolving any memory-related concerns that may be contributing to this problem. Your feedback will undoubtedly aid us in identifying and rectifying the root cause.

Regarding your comment on hashtags and content diversity, we're constantly working to refine our algorithm to offer a more personalized and engaging experience. Your suggestion to promote content based on individual interactions and interests aligns with our vision of creating a platform tailored to each user's preferences.

We genuinely appreciate your contribution to our ongoing efforts to enhance the Koo app. Your feedback will play a vital role in shaping our future updates and improvements. We're dedicated to providing a more seamless and enjoyable experience for all users, and your input helps guide us in the right direction.

If you have any additional suggestions or thoughts, please feel free to share them with us. We're here to listen and make the necessary changes to ensure a better user experience on Koo.

Thank you for your support and understanding. For concerns, please mail us at redressal@kooapp.com.

Best regards,