Libas.in 4+

The new fashion of putting silver stripes at the end part of the sleeves , end part of straight pants and on the dupattas of Libas Suits are kind of uncomfortable as they are scratchy and causes irritation. It may look a little better than the plain cloth but not Comfortable at all. I had to remove the silver stripes of 2/3 Libas suits l bought. Otherwise l love Libas products.
Most of my office wear is from Libas.
Please look into this.
Today, Fashion is about being comfortable.

Hi Tulip, Thank you for sharing your feedback, it is valuable for us, we will definately share this with our fashion team and work on this.

Hi Team,
I have been constantly trying to call customer care since couple of weeks call isn’t getting connected even after long wait. I have sent multiple mails asking for the refund status. It’s been weeks since I returned the item and have been following up for the refund since then no response from cc team. Getting only automated mail reverts which are like copy paste same format saying issue is forwarded pls wait for response and no any other response to any of my mails in the app its shows refund processed which is a huge communication gap here. How can ul update the status even before processing refund ? First and last order with Libas. Pathetic experience. I need a callback and revert on mail ASAP. I am not recommending Libas to anyone. Will soon post all this on social media

Hi Sujayshri. We apologies for the inconvenience. We request you kindly share your order id or registered mail at care@libas.in so we can check and update you. For further assistance, please feel free to call us on +91-9899990772 or email us at care@libas.in and we will be happy to help you.

I have ordered three products and paid for the same, received only two, online the order shows delivered, I have tried calling customer care number, but the call is not connected. I have ordered these items for the wedding of the brother, and now this. Where to contact i have no idea, is this the way of cheating people online, the item shows out is stock. If the item is out of stock why you people took payment at the first place and showing it delivered online whereas I received only two. Whom to complain?

Hi Esha. We apologies for the inconvenience. We would like to inform you that as per the details your rest one product has been delivered. For further assistance, please feel free to call us on +91-9899990772 or email us at care@libas.in between 9 AM to 6 PM and we will be happy to help you.