iPhone Screenshots

Description

MyHealthcare Video Consult Patients App – help people from across India and the world connect with various Hospitals & Doctors, seek appointment for video consult, upload patient document and notes for the consult, receive post consult prescription from Doctors.

Features of Patient App.

1. Register new patients
2. Book video consult with doctors
3. Complete online payment
4. MyBookings (to review all appointments or rebook same doctor)
5. Upload documents and/or notes for doctor prior to consult
6. Secure video consult with doctor
7. MyProfile (update patient profile)
8. MyFamily (allow to add family members, individual registration required for each patient)
9. MyPrescriptions – view prescriptions post consult
10. MyHealthcare Patient Assistant (online video tutorial)

What’s New

Version 3.7

We update our app as often as possible to enhance the experience for our patients. Our new release makes the MyHealthcare platform faster and more reliable. This version includes:

1. Added a new card on home screen displaying the appointment details
2. Added Switch profile feature to switch between multiple profiles without logging out.
3. Now view your prescriptions on the booking screen.
4. Added a new feature to test internet speed

Your feedback means a lot to us - if you like our app please rate us! Or send us feedback via www.myhealthcare.co

Stay safe!

Ratings and Reviews

3.0 out of 5
33 Ratings

33 Ratings

Sheelk ,

Good App..need some enhancement

Hi ,
I used this app and worked very well. But some enhancements are need as below :

1. How to query with doctor after consultation is over. There should be one query section so that patient can ask and doctor can reply on same.

2. No option to delete profile as I created two by mistake.

Rest all is good and appreciate this new initiative ...

Developer Response ,

Hi Sheelk, thank you very much for your positive feedback. Your request for query with doctor is being worked on and will be made available soon. For deleting a profile created on the MyHealth Plus, you need to connect with the hospital as the deletion needs to happen from their system. Even if you are unable to get the incorrect profile deleted, don't worry - just remember to book subsequent appointments by selecting the correct profile from the list that displays when you log in. Best regards, Team MyHealthcare.co

mrjains ,

Very good app, just note this point

Used to for a Max Hospital consultation. The video audio was very clear. The doctor could access my uploaded documents which is good. And I was able to upload them easily and pay easily as well. But note that
1. Upload 1 document at a time. More than 1 at a time was problematic for me
2. Go to settings and allow camera/mic access before your consultation. When I received the call I was unable to hear the doctor and vice versa because iPhone opened the normal call interface and I thought this is supposed to be a voice call only. Then I opened the app and there it asked me for mic and camera permissions after which I was able to see the doc and we had our chat.

Developer Response ,

Dear Mr Jain, thank you so much for your positive feedback, it motivates us to work harder on improving the experience for our users. While the option to upload multiple documents at one time exists on the app, we will see if we can simplify the process. Best regards, Team MyHealthcare.co

twiehagtrwodhaoegcnk ,

Terrible experience

I booked an online consultation with a doctor and they just did not call me at the appointment time. I waited for an hour before contacting customer. After pressing the customer care button it redirected me to skype and said that there was some error and I could not call the number. This happened repeatedly. I finally got into touch with customer care after directly calling max Saket. They called me back after half and hour and said even they couldn’t get in touch with the doctor and said I should just cancel the appointment. Max should verify with the doctor If they can actually show up for the appointment before accepting payment from the patient. The customer care number should work at least. Terrible app and absolutely dysfunctional system.

App Privacy

The developer, InnoCirc Ventures Private Limited, has indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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