Medlife - Delivering Medicines app allows you to order Medicines and Over The Counter (OTC) healthcare products from the convenience of your home. Get free delivery for orders with order value of INR 200 and above, within 24 to 48 hours with great discount with every order.
The Medlife store lets you picks and choose medicines and other healthcare products with ease, thanks to a user-friendly interface and best online pharmacy services. At Medlife, we strive to make healthcare delivery simple, accessible and affordable. Simply download our app, and start purchasing. If you have a prescription, take a snap of your prescription and place the order with us.
We will pick the original copy of your uploaded prescription from your house and deliver the medicines within 24 to 48 hours with a dispensed stamp from our certified pharmacist on your prescription. If you don’t have a prescription, we provide free consultation with our in-house doctors who provide consultations on your health and give you the necessary prescription to make the purchase.
We are a fully certified vendor, and all our processes adhere with the necessary government compliances.
Our team of professional pharmacist’s source medicines from authentic suppliers ensuring top quality and easy accessibility of medicines. We understand the pain you endure and the hefty cost you bear while procuring medicines from the local pharmacies. Our services are customized precisely to solve these problems and ease your troubles. Our services include:
• User friendly interface - Now lets you purchase prescription drugs and non-prescription healthcare products with ease.
• Home Delivery - Fast and safe delivery of medicines at your door step. Pay Cash on Delivery of medicines. No delivery charges shall apply on orders with order value equal to or more than INR 200.
• Mega Discounts – Ongoing offers lets you save up to 50% on your medicine purchase.
• Genuine Medicines - Authentic medicine sourced from genuine suppliers. World class
practices in warehousing and logistics. All medicines dispensed by qualified pharmacists.
• Track on the go - Get live updates for your order on your mobile.
• Take an image of your prescription using your mobile app and place an order for your medicines.
• Get live updates of your order status through SMS and push notifications.
• See all your orders from ‘My Orders’ section.
• Contact our customer care centre in case of any queries.
Updates on Offers/Discounts
Ratings and Reviews
Payment Methods to be improved
The app does its basic job. Looks like a web interface. The user experience could be improved a lot. The payment options are still very old system of Medlife sending sms and we have to click the link to pay. Not synced instantly the delivery person does not have an payment update I have to show him the Sms. Pls come out if this Sms and web interface. The app world is going somewhere you are just still in the web interface kind of UI.
I am using the app only because of the discount offered.
Otherwise the calls and doctor call are all fine. App needs a huge functional and UX revamp.
Especially the payment system. Allow us to pay directly from the app. For one order I get so many Sms.
Hope my review is been read by Medlife team.
Developer Response ,
Dear Customer,Thanks for taking the time to share your thoughts and suggestion.We are always looking for ways to better our service, and your feedback is an invaluable part of that process.We have forwarded the same to our development team and hopefully have it implemented soon on our application, stay tuned!
Worst Service Fake Commitment with Fluctuating Time for Delivery
This was the 1st time I chose medlife to order diabetic medicine for my mother. On 11sept I ordered medicine. When I got confirmation call I request them I need this medicine on urgent basis as the stock of these diabetic medicine will last till next day. They commited me To delivered it on urgent basis ie by the end of next day. But I didn’t get those medicine. after waited for 72 hrs I’m yet to received my order. After making various call to call centre. Since yesterday morning my order is packed and ready for delivery. This is the status I’m getting from them. There is no provision of urgent order. I’m counting urgent order as 24hrs. Daily there commitment as well as there delivery time is changing. Yesterday I was told My order is packed and i will receive it by 4 or 5pm max. They are not ready to accept there fault. Now my concern is that why have you created this app if guys are not capable of meeting customer requirements and not able to delivered medicine on time. I will surely uninstall this app. WORST APP.. WORST SERVICE.. RUDE BEHAVIOUR BY CALLCENTRE. ITS 14 SEPT TODAY AND IM YET TO RECEIVE MY MEDICINE AFTER WAITED FOR THREE DAYS. WORTHLESS APP !!! DOESN’T DESERVE SINGLE STAR ALSO !!!
Worst service, useless doctors on phone, wrong information
Medlife Customer care team called today to take order of regular medicines which was given as usaual on phone. After that there was call from their doctor to check about medicines. She asked me about prescription for which I told her that it’s with me but there is no option of uploading the prescription as order was taken by your team on phone. I told their doctor that we have consulted our doctor last week and we are having a copy of prescription but we are not able to upload as the order has been taken by your customer care team. Then Medlife doctor told me that she will try her best to deliver the medicines on time. However I am surprised that there is a message from Medlife that my order has been cancelled as per my request and the reason mentioned by customer care team is that I have to visit my doctor and get the new prescription. I am shocked that I have already told the Medlife doctor that I am having new prescription with me but I think she is over smart. Medlife should check my call record and remove that doctor immediately.
Developer Response ,
Dear HL Gupta, Thank you for bringing this to our notice and for sharing your feedback regarding our doctor consultation.I request you to kindly help us with your mobile number or order ID, so that we can look into it and do the needful accordingly.
- Medlife International Private Limited
- 44.4 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- You must be at least 17 years old to download this application.
- Frequent/Intense Medical/Treatment Information
- © Medlife International Private Limited
Up to six family members will be able to use this app with Family Sharing enabled.