TRAI MyCall Application will help Mobile phone users to rate their experience about voice call quality and help TRAI gather customer experience data along with Network data.
a. User feedback from within the app
b. Historical & summarized feedback data
c. Map based feedback dashboards on the app
d. Option for users to mark call as dropped or poor network
e. Option for users to provide additional information such as background noise or audio delay
Benefit to Citizens
a. Ability to provide Feedback
b. Transparent TSP Data
c. Crowd sourced data from different locations and TSPs to help in decision making
Benefit to TRAI
a. Gather Crowd Sourced Feedback
b. TSP Performance Monitoring
c. Public Data Source
Ratings and Reviews
More options needed
Below options also needed
- poor voice quality on voice call(unable to distinguish words).
- not providing VoLTE even though provider claims(HD audio )
Very buggy & not useful
It’s is not showing call history or display pop up rate calls. Also the display is not optimised which lets the text unreadable & the background colour were off too.
When call quality feedback is submitted it picks the wrong carrier
Seems the application wants to pick only Tata as carrier though I am airtel subscriber all throughout...no way we can correct the carrier data in the app or specify it while applying
- Telecom Regulatory Authority of India (TRAI)
- 20.7 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 4+
- © Telecom Regulatory Authority of India (TRAI)
Up to six family members will be able to use this app with Family Sharing enabled.