Screenshots

Description

MyFRITZ!App offers you secure and easy access to your FRITZ!Box and home network at home or on the go. The app notifies you within seconds about calls, voice messages, and other events. Enjoy mobile access to the photos, music and other data stored on your FRITZ!Box from anywhere. Use the app to conveniently control your call diversions, smart home plugs and thermostats, answering machines, and other home network devices connected with your FRITZ!Box. If you want to change any settings, simply use the app to open the user interface - from wherever you are.

Prerequisite for using the MyFRITZ!App: FRITZ!Box with FRITZ!OS version 6.50 or higher.
Prerequisite for full scope of functions of the MyFRITZ!App: FRITZ!Box with FRITZ!OS version 7.25 or higher.

If you also want to use all of the functions when you are on the go, the FRITZ!Box must be connected to the internet and have a public IPv4 address.


Frequently Asked Questions:

Question: How can I log into a different FRITZ!Box?

MyFRITZ!App can be used with several FRITZ!Box products. If you want to switch to a different FRITZ!Box, select the desired FRITZ!Box in the app settings (gear) or tap "Add another FRITZ!Box" to register the new FRITZ!Box. To register a new FRITZ!Box, you must be connected to that FRITZ!Box's wireless network.

Question: Why can I no longer switch my wireless network and my guest network using the app?

Several FRITZ!Boxes (for instance, the FRITZ!Box 7490) require FRITZ!OS 7.10, which is currently not available for all FRITZ!Boxes.

Question: Why can't I access my FRITZ!Box when I am away from home?

If you want to change the settings, you must be connected to your FRITZ!Box's wireless network. Make sure that you enabled "Enable use from on the go" in the app's settings.
If you also want to access the FRITZ!Box user interface from on the go, a FRITZ!Box user who has been granted the right "Access from the Internet allowed" must be configured.

Some internet service providers (including many cable providers) provide connections that do not allow you to access the home connection from the internet or certain restrictions apply because no public IPv4 address is provided. MyFRITZ!App normally recognizes that type of connection automatically and displays a corresponding message. These types of connections are called "DS-Lite", "Dual-Stack-Lite" or "Carrier Grade NAT" (CGN). You can ask your provider whether it would be possible to receive a public IPv4 address.

Question: What can I do if there is no update to FRITZ!OS 6.50 or later for my FRITZ!Box?

Unfortunately, in this case you cannot use the MyFRITZ!App.

Question: If I have suggestions for improving the app or discover an error, how can I tell AVM?

We always welcome feedback! Open the app settings (gear) and tap "Give Feedback" to send us a brief message. A log is automatically attached to your message; this also helps us to analyze errors.

What’s New

Version 2.5.0

- NEW: New devices in the home network are displayed as messages
- Improved: Even easier to access the FRITZ!Box user interface
- Improved: Indication of FRITZ!App Smart Home in the Smart Home area
- Improved: Number of connected network devices is also visible in the Mesh Overview
- Fixed: Display was incorrect when the SSID was the same but one Wi-Fi band was switched off

Ratings and Reviews

1.0 out of 5
1 Rating

1 Rating

abhijoyful ,

Login not saved

Everytime the username and password is required even when you had chosen save password. App not helpful.

Developer Response ,

Hello abhijoyful, that should not be so natural. Please uninstall the app. Then delete the "AppInstance" in the FRITZ!Box under System - FRITZ!Box- User - Apps, restart the FRITZ!Box and make sure that your Smartphone is connected to the FRITZ!Box via WiFi (not guest WiFi!). Then set up the current app in your home network. If the error still occurs afterwards, we will be happy to take a closer look. Please send us a message directly via the feedback function of the app. Please attach the protocol and the support data. Please mention the TicketID 1738 in the message.

App Privacy

The developer, AVM GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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