Myntra - Fashion Shopping App 4+

Waste app pls don’t use this they will order the items after date and if we request for exchange they won’t do the exchange orders properly and not on time and the worst thing is they only canceled my order of my exchange order how they can do it’s very bad I also I wasted my money . I ordered puma slippers and I received my order one day late on provide defore date it was too big so I ordered it was exchange they took the order and said u will get ur order on 10 days but I waited for 10 days I didn’t get the order so I checked for help and I called customer care they said I am registered your order and it will be before 9 days but now it’s been 12 days I didn’t get my order so they only canceled my order how can they do like that very bad I felt bad I thought Myntra app is good but my expectations was wrong so only don’t use this app for ur safety and don’t waste ur money by using this app and one more after they canceled my order customer care is not working itself they blocked the account please please don’t use this app waste app I have ever seen Amozon is so much better than this

Thankfully
Vishnu

I orders mens Kurta from Myntra on 6th Nov was delivered fairly on given time, i got an issue with kurta size and fitting, so i requested for return on 17th nov and after a day i got message saying that QA check failed, and reason was wrinkles was present so they can’t return, i really want to know how can this be a QA check reason? cotton cloth if its under shipment than any cloth will have wrinkles and that’s how i got from myntra, but i didn’t bothered and i requested for genuine size issue return, i tired calling Myntra Customer service many times to understand how can wrinkles be a valid reason for rejecting, till date they just say we have filled your complaint and you will get a call back from our seniors and they have no answer for there QA process and on mail also they just mentioned QA failed with no proper explanation, i would completely accept if there is some genuine reason for not taking, 100% i will accept it, but this is fraud to customers for not taking products back which is as per there terms and conditions which they mentioning-on myntra website. absolutely un ethical business and diss loyalty with customers, till date 8+ calls with myntra customer care executives and mail trail but no any solution or explanation on this. i will make sure all people know about this experience so they don’t face it and will try go mention this wherever i can.

I’ve been shopping from myntra for many years now. Their service was pretty satisfactory until it wasn’t. They service started to degraded over these years and stooped real low now.
I ordered a saree for my mother as surprise for Mother’s day and they sent me a whole different saree from the same brand to what I ordered(my mother’s day surprise was scattered into pieces) So I did what any customer would do, returned it. But, to my surprise, they put it on hold stating MISMATCH product. I was asked to wait on calling customer care for 3 days for the update about the issue which I patiently did. Then I had to called again just to get an update because they didn’t bother. I was asked to wait for 3 more days again. I did wait again but furiously this time yet same result, no update. I had to call again. And this time I was asked to wait for 10 days straight. Can you imagine?
Well, I think I got lucky, I got my return amount in next 2 days.
Now, comes the second incident, I ordered a Tshirt, firstly it was supposed to be delivered on 6th of July yet It got delivered on 16th on july. The tshirt I got, was defective and the packaging was in a bad shape too. So I had to return it. Now it has been put on hold again. As if the saree’s mental agony was not enough.
I don’t think so I can ever buy anything from myntra ever again.