With Netmeds app, getting the medicine you need is simple. Download the easy-to-use Netmeds App to conveniently order your medicines from anywhere, at anytime. Just tap the App, upload your required medications, and your order will be delivered anywhere in India. Running out of your vital medicines can wreak havoc on your health. Use the Netmeds healthcare app to Order/Refill Your Medicines, Consult a Doctor Online, Book Lab Tests Online, Track Your Order, Rate Items, Refer Your Friends & Earn, or Contact Us on the go!
Netmeds App key features
Find below Netmeds App’s features that ensure a quick, easy, and user-friendly ordering process while saving you more!
Buy Medicines Online – Doorstep Delivery
We’re proud to be the only online pharmacy to deliver to any location in India. Download the Netmeds App to shop ‘faster’ for all your medicines at the touch of a few buttons.
Money-Saving Medicine Deals – 24/ 7/367
You get to score substantial savings on your online medicine purchases through our everyday Amazing offers: https://www.netmeds.com/offers
FREE Access to Health Information
Get easy access to the reliable medicine information @ your fingertips. Plus, explore a wealth of trustworthy health information that’s designed to help you make better decisions about your health.
Timely Medicine Refill Reminders
When you are close to running out of your regular medicines, Netmeds will send you a message to restock your medicines. It’s easy to order your refill medicines – Just one click and your refill order is done.
Find All About Your Order
Conveniently track your order status in real time, straight from the palm of your hand! Securely access your order history or view reward points/notifications in Your Account on the go.
Shop with Ease & Save Your Time
Just instantly upload your required medicines & leave the rest to our dedicated pharmacists - they’ll reach out to you promptly.
- Ranked as ‘Asia’s Most Promising Brand 2018’ by Int+ WCRC International.
- Named ‘Best Digital Healthcare Start-up’ by ET Now World Health and Wellness Congress in 2019.
- Recognised by ET Now World Health and Wellness Congress as ‘Digital Healthcare Company of the year’ in 2019.
- Voted as one of the 50 Most Influential e-Commerce Professionals of India by E-commerce Summit and Awards 2019.
- Won Global Adjustments’ India Living Award – named as ‘Business Innovator of the Year’ 2018.
- Winner of the Zee Business Dare to Dream Award - named as ‘Emerging company of the year’ 2018.
- Awarded ‘Game changer of India ’ by Economic Times in 2018.
- Named as ‘Asia's Most Promising Brand’ – WCRC in 2018.
In the News
Find below some of our top headlines:
Netmeds App is brought to you by Netmeds Marketplace Limited, founded by Dadha Company – one of the oldest pharmacies in India, trusted for quality medicines since 1914. Netmeds continues a legacy of 100 years of success in the healthcare industry, providing customers with a superior online shopping experience, which includes ease of navigation and absolute transactional security.
Netmeds, India’s first-ever mega online pharmacy, offers a complete range of medicines and over-the-counter items, including vitamins, diet/fitness supplements, herbal products, pain relievers, mother care products, beauty care products, and many more.
Netmeds’ mission is to provide the people of India with convenient & affordable access to their everyday medicines.
* Enjoy exclusive deals on your favorite products right from the app homepage
* Enhancements in subscriptions for a better experience
* Under the hood bug fixes and performance enhancements
Ratings and Reviews
customer service can be better
Update to original review below: After repeated attempts they helped solve the matter. Thank you!
Haven’t been able to speak or chat or get response to email from any customer representative for three full days now. Customer service waits for hours for every issue, whether on chat or on call. Bad first experience, wont recommend or use again. MedPlus does a much better job. We made a large amount order, and after delivery there is a huge mistake in billing and the billing difference is added into their own wallet, without any choice by customer. It doesn’t make sense to auto credit to some new wallet. I didn’t authorise this. It’a the app’s mistake in billing and difference needs to credited back to original payment method. Also no way to change email, they ask you to create new account.
Developer Response ,
Hi Sivo - We regret hearing about any customer's dissatisfaction. So that we can give this issue the proper attention, please confirm the order ID associated with it, we'll research it and get back to you.
please read this. Late delivery. A very bad app.
This is my second time that i bought meds from netmeds and i had the worst experience. When i placed the order it was mentioned that i would get it delivered within three days. Now if you do not upload a prescription they will schedule a consultation call with a doctor and they claim to call within 10 to 20 minutes of placing an order . well u can wait for days but still wont get the call. I had to contact the customer care after trying for days and then they claimed that they have called but i failed to receive it . Within two hours i would get another call they said . i got amthe consultation call after 5 hours and then my order was processed. I was relieved but then to my surprise i saw that they have divided my order into three parts and i will get my order not in a single day but in three days . one part at a day. well this was not told to me when i was placing the order .Now my order is 7 days late and it will come in parts . Receiving one part of my order a day ..keeping netmeds away . Well not ordering again and will tell my friends and family to not order from here because netmeds will deliver the meds after patient dies .
Developer Response ,
Hi Deb - We regret hearing about any customer's dissatisfaction. So that we can give this issue the proper attention, please confirm the order ID associated with it, we'll research it and get back to you.
Delayed delivery, pathetic customer service support, wrong status on app
This is regarding an order for clexane injections. The app status was still showing processing when it should have been already delivered a day or two before. The customer service agent says its already on to the next stage and not sure why its not reflecting in my app. Further he has no clue when it can reach me. Instead of giving a solution or getting his supervisor on call he is more willing to cancel the order. He had no clue on the work timings / days of Netmeds.
Further there is no point in raising any ticket from the app. You will just receive an auto confirmation mail that the ticket is received and absolutely no communication after that. Forget about issue resolution. Seems you have to raise the ticket, call and fight with them and then they will start considering your issue. Resolution is still far away.
Its a shame, more so because of the area which Netmeds is operating in. Anything related to health of the human being should be taken on utmost priority which doesn’t seem to be the case with Netmeds. Experiences may vary from person to person, but I won’t recommend Netmeds to anyone who is relying on timely delivery and good customer service.
Developer Response ,
Dea Mehta - We apologize for the troubles and frustration that you experienced lately. Our aspiration is to make you feel satisfied at all levels of our service. So, kindly share your order ID# here. We will definitely, assess your complaint and will take a corrective action to prevent this kind of issues in the future. You can also send an email to firstname.lastname@example.org.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- NETMEDS MARKETPLACE LIMITED
- 157.9 MB
- Requires iOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with the Apple M1 chip.
English, Hindi, Tamil
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- © 2017 NETMEDS MARKETPLACE LIMITED
Up to six family members will be able to use this app with Family Sharing enabled.