NT Seller App 4+

NT Seller App is Designed for Naaptol Vendors to Help them View Various Statistics Related to their Performance and Sales on the Online Portal CRM (Customer Relationship Management) System.


NT Seller App helps Naaptol Vendors to view different stats as follows:


Incentives Stats:
This section of the app provides vendors with insights into the incentives they have earned based on their performance. Incentives could be in the form of discounts, bonuses, or rewards offered by Naaptol to encourage and reward vendors for achieving certain sales targets, providing excellent customer service, or participating in promotional activities. The app might display the total amount of incentives earned, details of each incentive, and a breakdown of how they were earned.



Penalties Stats:
In contrast to incentives, this section displays any penalties or fines imposed on vendors for not meeting certain criteria or violating Naaptol's vendor policies. Penalties could be related to late deliveries, poor product quality, excessive cancellations, or other performance-related issues. The app would show the details of each penalty, its impact on the vendor's account, and steps to rectify the situation.



Pending Order Stats:
This section allows vendors to track and manage their pending orders from both the online portal and CRM system. It provides real-time information on orders that have been placed by customers but are yet to be processed, packed, or shipped. Vendors can view the number of pending orders, their status, expected delivery dates, and other relevant details to ensure timely fulfillment and customer satisfaction.



Upcoming RTO Stats:
RTO stands for "Return to Origin," and this section provides vendors with data related to upcoming returns. It includes information on orders that customers have requested to return, whether they were placed through the online portal or the CRM system. The app would show details such as the reason for the return, order number, and expected return date. This data helps vendors prepare for the return process, address any potential issues, and manage their inventory accordingly.



Product Complaint Stats:
This section provides vendors with insights into customer complaints related to their products, whether the orders originated from the online portal or the CRM system. It might include information on the types of complaints received, the frequency of complaints, and details about specific orders or products that have generated complaints. Understanding the complaints helps vendors identify areas for improvement, address product issues, and enhance customer satisfaction.



Overall, the NT Seller App aims to empower Naaptol vendors with valuable data and insights from both the online portal and the CRM system, enabling them to make informed business decisions, improve their performance, and enhance their overall selling experience. It plays a crucial role in maintaining a healthy vendor ecosystem and fostering a strong relationship between Naaptol and its vendors.