Pantaloons-Online Shopping App

Name: Pantaloons-Online Shopping App
Rating: 4.7 (16258 reviews)
Author: ADITYA BIRLA FASHION AND RETAIL LIMITED

Play with Fashion

Only for iPhone

Free · Designed for iPhone

16K Ratings
Ages

4+
Years
Category

Shopping
Developer

ADITYA BIRLA FASHION AND RETAIL LIMITED
Language

EN
English
Size

98.1
MB

iPhone

What’s New? Hey fashionistas! Welcome to the shopping world of trendy fashion & the hottest brands. Life’s too short to live with boring fashion. Let’s be the best fashion companion. We’ve got you covered with the new & enhanced App features you’ll love. About this App The most exciting & everyone's favorite fashion destination is available online, enabling you to access the latest collections, offers, brands, & much more. Download the Pantaloons App to shop online for men, women, & kids. Get 10% Off* on your first order from the App upon using the code – APPONLY at checkout. You’ll get App exclusive styles & more offers as well! Just a ‘GET’ button will let you explore the fresh & fab fashion! Head Now! Top 10 reasons why you should make some space on your phone for us: 1. Shopping made fun & easy. Fresh fashion, home décor, and accessories all that you want, now on your fingertips. 2. Know what’s trending and keep your fashion game on point! Get mobile only deals, fill your cart and shop for styles. 3. Safe & Secure payments. Pay with ease via Credit & Debit Cards, Net Banking, UPI and Paytm Wallet. 4. Changed your mind on your purchase? With the app, easily return or cancel products! 5. Want to know more on your order or have queries on something? Call us at 1800-103-7527 or write to us on customercare@abfrl.adityabirla.com. 6. Shopping with Pantaloons is rewarding! Keep a track on your Greencard points – earn and spend as you like, instantly. 7. Know about latest sales, offers and discounts at Pantaloons. Get notified and save big with us! 8. Stepping out? Make it a shopping spree too; Locate your nearest Pantaloons store on the go! 9. Get what you want with ease. Apply all the filters, scan a product or just search via your favorite brand. All of this in just some clicks! 10. Want us to get better? We are all ears! Let us know your valuable feedback in the feedback section for us to enhance your shopping experience with us. Don’t wait! Just click on the ‘GET’ button and enter a fashionable world filled with freshness and trends!

Ratings & Reviews

4.7

out of 5

16K Ratings

Poor app interface and poor customer service knowledge
01/07/2023

Ms M Bell
I had chosen a wrong old address for my recent orders. My goodness, to cancel the order was such a TASK! a lot of improvements needed in the customer care and the app user interface as well. Would write in detail but I guess they won’t bother, why waste my time and energy in typing.

Developer Response
Hello User, We are sad to know that your experience on the app was not satisfactory. Please share your issue with us customercare@abfrl.adityabirla.com and we will look into it at the earliest. Team Pantaloons.
Poor app interface and poor customer service knowledge
01/07/2023

Ms M Bell

I had chosen a wrong old address for my recent orders. My goodness, to cancel the order was such a TASK! a lot of improvements needed in the customer care and the app user interface as well. Would write in detail but I guess they won’t bother, why waste my time and energy in typing.
Developer Response 18/07/2023
Hello User, We are sad to know that your experience on the app was not satisfactory. Please share your issue with us customercare@abfrl.adityabirla.com and we will look into it at the earliest. Team Pantaloons.
The worst online shopping site
03/10/2023

figment-2323
I ordered a t-shirt for 450rs and i got the t-shirt damaged. So I returned the t-shirt and I only get a coupon of 385 but there’s more if you want to buy another tee or something different you have to pay a whooping 100rs for delivery. I didn’t want to pay the 100rs delivery charge that’s why i ordered above 1000rs but guess what my package got canceled again i only get back 110rs. I don’t know what the hell is this. Total waste of money. The customer service is also useless. They are begging us to not to raise a complaint or any kind of refund they will give me a voucher. Don’t fall for this fraud just avoid pantaloons. Go for other online site like ajio or myntra. These are way better.

Developer Response
Hello User, Sorry to hear that! We request that you please help us with your order/shipment number at customercare@abfrl.aditybirla.com. We will get back to you at the earliest. Team Pantaloons.
The worst online shopping site
03/10/2023

figment-2323

I ordered a t-shirt for 450rs and i got the t-shirt damaged. So I returned the t-shirt and I only get a coupon of 385 but there’s more if you want to buy another tee or something different you have to pay a whooping 100rs for delivery. I didn’t want to pay the 100rs delivery charge that’s why i ordered above 1000rs but guess what my package got canceled again i only get back 110rs. I don’t know what the hell is this. Total waste of money. The customer service is also useless. They are begging us to not to raise a complaint or any kind of refund they will give me a voucher. Don’t fall for this fraud just avoid pantaloons. Go for other online site like ajio or myntra. These are way better.
Developer Response 21/01/2024
Hello User, Sorry to hear that! We request that you please help us with your order/shipment number at customercare@abfrl.aditybirla.com. We will get back to you at the earliest. Team Pantaloons.
Very tough logging in or registering as a new account
18/09/2025

Emmallaisa
I had my account with pantaloons, and after a year I wanted to login/register again. But since my old mobile number has changed, they are not allowing me to login and if I try to register, they are not allowing as my email id has not changed. They want me to add another email id. I talked to customer care, they said I will have to email them to delete my old account, I did that and they said the query will be resolved within 10 days. I don’t know why it takes so long for a such a small query. And because of this I am unable to shop. Worst experience for just logging in.
Very tough logging in or registering as a new account
18/09/2025

Emmallaisa

I had my account with pantaloons, and after a year I wanted to login/register again. But since my old mobile number has changed, they are not allowing me to login and if I try to register, they are not allowing as my email id has not changed. They want me to add another email id. I talked to customer care, they said I will have to email them to delete my old account, I did that and they said the query will be resolved within 10 days. I don’t know why it takes so long for a such a small query. And because of this I am unable to shop. Worst experience for just logging in.
Late Delivery and Return Service
02/10/2025

Parul Hadge
I am writing to express my disappointment regarding the recent service I received. My order ([Order/Reference Number]) was delivered much later than the promised timeline, causing inconvenience. Additionally, the return service was also delayed, which further added to the issue.I had trusted your service for timely delivery and smooth return handling, but this experience has been unsatisfactory. I request you to look into this matter seriously and ensure corrective action is taken so that such delays do not occur in the future.
Late Delivery and Return Service
02/10/2025

Parul Hadge

I am writing to express my disappointment regarding the recent service I received. My order ([Order/Reference Number]) was delivered much later than the promised timeline, causing inconvenience. Additionally, the return service was also delayed, which further added to the issue.I had trusted your service for timely delivery and smooth return handling, but this experience has been unsatisfactory. I request you to look into this matter seriously and ensure corrective action is taken so that such delays do not occur in the future.

Update to the latest version to get better performance, a smoother app experience, key fixes, and new features that make shopping easier.

Version 3.1.0

6 Feb

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contacts
Data Linked to You

The following data may be collected and linked to your identity:
- Contacts
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info