PAYBACK is India’s largest multi-brand loyalty program with 100+ online and offline partners and a member base of over 100 million. You earn PAYBACK Points from your day-to-day activities and then redeem them for exciting rewards and maximize on your daily spends.

Earn Points for everything you do!
Earn PAYBACK Points for everything – buying apparels, accessories, groceries, fueling, booking flight tickets, hotel stays, shopping online, publishing reviews, taking surveys, and more. You can increase the power of your Points through ICICI Bank Cards, American Express Card and MobiKwik Wallet.

Redeem Points for free shopping!
PAYBACK Points that you collect can be used for free shopping at our partners at checkout while settling your bills – a great way to save money on your purchases. Your Points can also get you instant vouchers of top brands from VoucherWorld. What’s more, you can even choose to reward yourself from a number of options available in the Rewards Catalogue like games, accessories, mobiles & tablets, kitchenware and more.

The exclusive PAYBACK App
With the PAYBACK App, Points are always handy! This app lets you view all the ongoing offers, deals and coupons instantly so that you can earn and redeem Points on-the-go. Shop online using this app and earn points on every transaction. Download the PAYBACK today to earn and redeem Points instantly, keep track of your Points, view statements, recent transactions, check offers at the nearest partners and do much more.

We wish you a great PAYBACK experience!

What’s New

Version 12.5.4

• Launch of ‘PAYBACK Promo Points’ – Limited Period Points for redemption at select In-store partners
• Do it Yourself: Widgets for Earning Points, Redeeming Points and to Share our App with your friends and family.
• System upgrade to improve App performance

Ratings and Reviews

3.5 out of 5
1.4K Ratings

1.4K Ratings

Pallavi_P ,

Received 100 bonus points! Thanks 😊

Thank you so much, I understood how to get the 100 bonus points. All I had to do was logout and login again and points got added to my account.
Thanks again!! Good work of automating the payback card service so now I don’t need to carry my card with me anymore 👍🏼

Developer Response ,

Hi Pallavi – Thank you for acknowledgement, shop at PAYBACK partners to earn more rewards.

no ownership ,

Absolutely disgusting customer support

I have used this payback app on multiple occasions to make purchases and everytime products are delivered but points do not get credited. On following up with customer service I got the points for 1 purchase but stopped receiving points for any of my further purchases and now they are asking me to submit proofs in EXCEL format( like I have nothing else to do in life).
Also when we make purchases from app we are supposed to get double points but that does not happen either. God knows what are they doing...................
so this is a top up on my last review....if u read it properly I have already written to Membercare email several times however for last 1 month every 10 days they say give us 10 more days to resolve your one is ready to take ownership and resolve my issue without me constantly chasing you all!!

Developer Response ,

Dear Member – Sorry to hear that. We understand your concern regarding non credit of points. Request you to please write to us at with the transaction details to assist you further. Thank you.

Anjli Shah ,

Very poor and unprofessional company

I ordered a Samsung Mobile on 8th December 2018. Even after 14 days I haven’t received it. I called customer care 6 to 7 times . Every time they registered a complaint however they don’t have any idea about shipment . They provided bluedart courier number which is not working. Customer care is very much unprofessional and they always push things to backend team. I asked them to cancel the order and they said they can’t even cancel it.

This is frustrating. They even can’t track the shipment.

Never deal with this company

Developer Response ,

Hi Anjli - We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us on 1860-258-5000 between 10 AM to 9 PM or you can email us on, we’ll look into it. Thank you.


Loyalty Solutions and Research Private Limited
84.9 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.



Age Rating


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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