PlantIn: Plant Snap Identifier 4+

I purchased this app for INR 2499/- (though I cancelled subscription Within 3 days but it didn’t go through and I forcefully now has the subscription). I purchased cause of the Instagram ad which showed how the app can diagnose and suggest best remedy for the plant BUT in real it doesn’t work as it diagnose Fungal infection for all plants and any kind of Pic I upload and then suggest to ask a Botanist which again will cost money approx 1799/- per year. Rest it just diagnose a plant type and suggest generic care plan which is available in google or Wikipedia too . Useless app

Dear Valued Customer! Thank you for leaving us a review. We want to pay your attention that we have two options for using our application. It means that you can try a free version and have the possibility of scanning your plants and reading information about them. Besides that, you may chat with other gardeners on the blog. However, if you want to receive access to other features such as disease identification, light meter, and others, you may try our premium subscription. As for the botanist feature, it is an additional one so the subscription doesn't include it. Our experts provide detailed guides to care of plants and thus their work is currently bigger than what we can offer in our plans. Please email us at support@plantin.xyz email address if you have any additional questions or feedback. Enjoy your day!

No good offers you can use it for only three days but that is good that you can use it for free for three days but after one plan today show that you have to pay you have to pay then only three plants you can you search about after intimate not allow you to search and there is it in that there is a pre-three day trial but only you can search three plants and the payment is very and it is very expensive also no no good response is the only issue that what are your plans what are your plans only this much tissue what are you plant and it doesn’t work so it is very bad app don’t use it and same number of time same number of times that there in one day they have got 95 reviews so how it is possible like nine download and write good reviews on it would cause very expensive and very bad not allow me to send I will give it only one star okay but you do do not download it and they will show that you have to write a review have to write a review so you should you should write a review if you have downloaded I don’t think that you will write a good review because this is not a good app so if you will read this and you will understand it and that all good reviews were written by another IDs but from the same person that I do because the number ID was saying in their relatives

Dear Valued Customer! We are planty-much sorry to hear you think this way but thank you for the feedback. As we can see you've had numerous issues with PlantIn for a while now and we want to restore your confidence with us. Your experienced and detailed feedback is very important in ensuring the quality we want to bring to all our users, so thank you for taking the time to provide it. We want to mention that we offer different types of subscriptions, including the free version of the app. Also, you can find a premium subscription and a three-day trial of it. By having a premium subscription you may identify an unlimited number of plants, identify a disease by the photo, get a care plan for your plant. You may also sort the plants by room so checking your care plans will be even more convenient. Furthermore, all charges are applied after your confirmation, so that everyone could choose the most suitable plan. We kindly ask for you email us directly at the support@plantin.xyz email address. Hope you choose to reach out to us so that we can investigate this case and hopefully provide a means to take care of you for the inconvenience. We will be waiting for your letter as we’re always trying to fix issues for all our users. Have a lovely day!

Plantin customer service has been good to provide feedback to my issues related to billing and issued refund as requested. Thank you for this good service.

Dear Valued Customer! Thank you for the 5-star review and thank you for the constructive feedback. Our PlantIn team loves hearing from our cherished customers. Thank you for noting the excellent work of our Support Team. Thank you again for being a part of our community and we hope you continue to enjoy your time on the app :)