Contains bug fixes and performance improvements.
Ratings and Reviews
Pretty good but some bugs
Used this once and was pleasantly surprised. It’s like booking an Uber for tempos. But one thing they could fix- when you book pickup from Navha Sheva, it says that due to govt traffic rules pick up is restricted from 00:00 to 24:00. The wording is very unclear and could mean the opposite of what they intend.
Developer Response ,
Dear AJ Malhotra,
Thank you for the rating & feedback. Your feedback is extremely important to us and we have noted the same. Looking forward to serve you again.
I called for a porter at 2 am as it was an emergency, got connected to a driver but he didnt seem to be moving on the map.. called him and found that he was sleeping however he said he will come .. i waited for half n hour and he didnt come and also stopped taking my calls. In the morning i tried again and got connected to another driver. He came and when he reached he told me he was just the driver and not a labour who could help to move. The app should specify if they’re are just sending the driver or help with him as well. There is no way of scheduling a truck as well if we want to move out on a fixed date and time, we have to book on the spot and hope that we connect to a driver. The app showed 350 rupees for a 1km distance and provided only driver. Had to convince the driver to help move paid 350 extra i.e 700 total for a half n hour job.
Developer Response ,
That must have been a terrible experience. Please accept our sincere apology for the same. Please share your contact number and order id at info@porter, we would like to speak with you and take whatever corrective measure we can.
We are a start-up and your feedback is extremely important to us.
Super cheap and works most of the time.
I’ve used Porter a few times to move furniture and the charges are very reasonable, for long and short distances. There are a few flaws and kinks but this one is the best service so far.
A few issues I’ve had are:
1. The workers they bring along (for an additional charge) are not very careful with the items, needs careful monitoring.
2. There’s a fair bit of haggling with the drivers even after giving the agreed upon price shown in the app. But customer support helps you out in this scenario
3. There’s annoying calls after the service to ask for feedback and once you pick up, you hear hold music for 30 seconds. If you don’t pick or if you cut the call thinking what’s the music, they’re gonna call you again, even after you say don’t call on my DND number. Somehow they don’t understand when you say you’re busy.
Up to six family members will be able to use this app with Family Sharing enabled.