Prefme: For Guests & Traveler‪s‬ 12+

Your go-to travel and hotel app is finally here! Enjoy fully safe, contactless and hyper-personalized stays at luxury hotels and resorts around the world using the never-seen-before Prefme app. No longer do you need to download multiple apps, because Prefme alone enables a seamless end-to-end digital hotel experience right from your smartphone. Download the Prefme app and enjoy these incredible features at Partner hotels –


1. Eating & Staying Preferences
Specify your in-depth eating and staying preferences on the Prefme app and share them with just a single tap to completely personalize your hotel stays.

2. Service Booking at fingertips
Browse through the list of Partner hotels and pre-book services such as spa, yoga, salon, golf and more even before your arrival for a completely relaxed experience.

3. Contactless Pre Check-in & Express Checkout
Enjoy check-in with digital id verification to get a room of your choice and easily request hotel transfers. With Express Checkout, seamlessly review bills and make in-app payments.

4. Real-time Multilingual Chat
Get quick answers to your queries by hotel staff or request for towels, toiletries or housekeeping in your preferred language. Always stay connected pre, during and post stay.

5. Smart Loyalty Cards Wallet
Forget lengthy loyalty form-filling or carrying multiple physical cards by saving cards in smart wallet. Never miss any rewards and enjoy privileges via cards issued by partner hotels.

6. Know ‘What’s In’ your food
Use Food QR scanning to know if you should consume a food item based on your dietary preferences and view entire ingredients list. Thus, avoid any food-related allergies.

7. Hygienic In-Room Dining Experience
Avoid the physical menu and crowds at hotel restaurant by opting for contactless in-room dining through digital food menu and in-app ordering on the Prefme app.

8. Important & Interest-based Hotel Notifications
Receive notifications about hygiene initiatives and timings of sanitisation schedules carried out in the hotel. Also, be notified about relevant offers and personalized deals.