Reliance resQ 4+
Reliance Retail Private Limited
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विवरण
Our team of over 2000 + trained and dedicated experts is spread across 179 service centers in all major cities. We also have a strong network of engineers in more than 360 cities. resQ is committed to delivering a personalized experience and highest quality care to every customer. Over the years, we’ve attained the trust of our customers and continue to expand our reach to assist India with personalized guidance, repair and maintenance of their products.
Whether you purchased your appliance from any of the Reliance websites or not, our expert technicians are ready to assist with installations, repairs, maintenance, and more.
As an authorized service provider for all major electronic brands, our comprehensive list of class-leading services include:
• Installation
• Demonstration
• Repairs
• Preventive Maintenance
Key Features:
• Keep track of service records for all the products added to your profile
• Track the delivery status of products purchased with regular updates
• Raise a service request or book an appointment directly from the app
• View all requests and details of the engineers assigned to you without any hassles
Need a quick fix? From AC servicing and laptop repair to washing machine maintenance and fridge installation, our app connects you to expert technicians for all your home appliance and electronics needs. Whether it's a broken AC, a malfunctioning laptop, or a clogged water purifier, we offer hassle-free booking, tracking, and service for repairs, installations, uninstallation, cleaning, and general maintenance. Experience top-notch service at your fingertips.
Our app is your one-stop destination for booking appointments and tracking service requests for a wide range of electronic categories, including AC, Refrigerator, TV, Washing Machine, Laptop, Gas Stove, Air Cooler, Mixer Grinder, Dishwasher, Air Purifier, Water Purifier, Hob & Chimney, Food Processor, Vacuum Cleaner, Induction Cooktop, Oven Toaster Grill, Fan, Printer, Tablet, Desktop, Dryer, Geyser, and Microwave Oven.
Core Benefits:
User-Friendly Interface: Our app is designed to provide a seamless and hassle-free experience for booking and managing your service requests.
Convenient Booking: Easily book appointments for various types of services such as repair, maintenance, installation, uninstallation, and cleaning service for your home appliances.
Professional Technicians: Get connected with verified and experienced technicians for all your repair and maintenance needs.
Real-Time Tracking: Stay updated with real-time tracking of your service requests from the moment you book until the service is completed.
Wide Range of Services: Whether it's AC servicing, fridge repair, washing machine maintenance, laptop repair, or water purifier service, our app connects you with professional service centers and technicians.
Flexibility: Book repair and maintenance services for electronics purchased from anywhere, ensuring convenience and comprehensive coverage for all your appliances.
Nationwide Coverage: We serve major cities including Mumbai, New Delhi, Bangalore, Chennai, Hyderabad, Pune, Ahmedabad, Jaipur, Kolkata, Chandigarh, Lucknow, Ludhiana, and many more.
Trust us to keep your home appliances in perfect working condition. Download our app today and take the first step towards hassle-free home appliance management!
Privacy Policy: https://www.relianceretail.com/privacy-policy.html
Terms and Conditions: https://jpwconsumer.jio.com/jpw-consumer-app/consumer/TermsOfService
क्या नया है
संस्करण 1.9.2
Experience Reliance resQ with improved capabilities.
रेटिंग और समीक्षाएँ
Excellent service
As a customer of Reliance ResQ, I've found their services to be a lifesaver in times of need. Their roadside assistance has come to my rescue more than once, and their technicians have always been professional and efficient. I also appreciate their home services, which have saved me time and hassle when dealing with household emergencies. While there have been occasional delays in service, overall, I'm satisfied with the peace of mind that Reliance ResQ provides.
Worst customer service
My biggest mistake, I should’ve read the reviews before making my purchase through reliance digital, I’ve made multiple complaints raised multiple times service request to assign a technician however nobody showed up, after following up since long time, finally the technician showed up and took the part of my microwave, also promised to fixed it within 2 days, guess what? he never shared any updates nor receiving our calls, when I called customer care, representatives stated they don’t have any details of technicians which are assigned for service request however they can raise another service request or complaint for our issue, after raising the complaint till now there is no update, now it’s been almost 20 days the technician stole the part of my microwave, I’ve left with no other option to file a police complaint or take reliance Digital to consumer court
Most messy app
This is the worst app ever made. It is so poorly built that it does not allow the customer to raise any complain until the previous ticket has been closed. Which means if the people who repair forgets to close the earlier ticket then the customer is left with no choice but to call to the customer care. Secondly, there are several products which are not updated on the app even after buying the ResQ plan. So you have to make sure that you have the yellow coloured book ready at home when the people visit to repair or service. Imagine if you lose the book, you have no proof. their entire database at the backend is a big mess. Not updated and not fixed. I have raised several complaints on their call centre and even on email but nobody cares. Essentially, you are only paying for a headache.
ऐप गोपनीयता
डेवलपर Reliance Retail Private Limited ने बताया है कि ऐप के गोपनीयता संबंधी व्यवहारों में नीचे दिए गए वर्णन के अनुसार डेटा का उपयोग शामिल हो सकता है। अधिक जानकारी के लिए डेवलपर की गोपनीयता नीति देखें।
आपसे जुड़ा हुआ डेटा
निम्न डेटा एकत्रित किया जा सकता है और आपकी पहचान से जोड़ा जा सकता है :
- संपर्क जानकारी
आपसे नहीं जुड़ा हुआ डेटा
निम्न डेटा एकत्रित किया जा सकता है, लेकिन यह आपकी पहचान से नहीं जोड़ा जाता है :
- स्थान
- संपर्क जानकारी
गोपनीयता संबंधी तौर-तरीक़े अलग-अलग हो सकते हैं; उदाहरण के तौर पर, वे आपके द्वारा उपयोग किए जाने वाले फ़ीचर्स या आपकी उम्र के आधार पर विभिन्न हो सकते हैं। अधिक जानें
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अंग्रेज़ी
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- 4+
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