Provide fast and secure remote support using live video sharing with augmented reality. Reduce downtime as well as travel costs, by identifying and solving issues in real-time. Offer successful assistance with the help of visual and written communication. Enable smooth collaboration by enhancing customer flexibility and interaction.

Advantages include:
- Provide assistance in real-time.
- See the problem as shown by customers, instead of just talking about it, and improve productivity.
- Understand issues better with the use of annotations to mark real-world objects.
- Help customers collaborate more efficiently by sending quick messages.
- Create a more effective working environment with the use of text bubbles.
- Offer flexible support by letting customers pause the video and interact in real time.
- Foster strong cooperation by sharing documents and media files with customers.

- Real-time audio/video streaming.
- 3D arrows and hand drawing.
- Guide mode.
- Quick messages.
- Time Slice.
- Text bubble in 3D.
- Share pdf documents and images.
- HD VoIP.
- Security standards: TLS v 1.2/AES-256 encryption.

What’s New

Version 1.6.1

* Update for iOS 14

Ratings and Reviews

5.0 out of 5
3 Ratings

3 Ratings

App Privacy

The developer, IDrive Incorporated, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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