Trusted by 2,70,000+ businesses across India, Shiprocket helps you simplify and accelerate your logistics operations.
From small enterprises and D2C brands to eCommerce giants and multinational companies, businesses of all sizes rely on Shiprocket’s end to end shipping solutions for their logistics operations.
Shiprocket’s comprehensive suite of tech solutions encompasses everything from domestic and international eCommerce shipping to warehousing, marketing, and beyond.
Why Choose Shiprocket?
1.Comprehensive Delivery Options
-Same-day and next-day delivery services.
-Domestic, hyperlocal, and international shipping solutions.
2.Extensive Coverage Across India and Beyond
-Deliver to 24,000+ pin codes across India.
-Ship to 220+ countries worldwide, with India Post covering remote locations.
3. Courier Network
-Choose from a curated selection of 25+ courier partners like Blue Dart, Ekart, ExpressBees, Delhivery, along with expedited delivery options to ensure optimal performance.
4.Affordable Shipping Rates
-Save up to 20% on shipping costs.
-Rates starting at ₹6/kg for bulk shipments.
5.Centralized Dashboard
-Sync orders from platforms like Shopify, Amazon, WooCommerce, and Magento.
-Track shipments, manage returns, and optimize your logistics—all in one place.
6. Additional Benefits
- Trusted by 2.5 lakh+ happy clients.
- 45% lower RTO losses for businesses.
- Real-time tracking and automated delivery updates via SMS, email, and WhatsApp.
- Expand your customer base with ONDC integration, tapping into a 90 crore+ buyer base.
11 Years of Logistics Legacy: With over a decade of expertise, Shiprocket is your trusted partner for efficient logistics and exceptional service.
Delivering 2,20,000+ Shipments Daily: Count on us to exceed your expectations with our scalable and reliable logistics solutions
Reach out to us for any queries or assistance at support@shiprocket.com.
I wanted to take a moment to express my heartfelt appreciation and gratitude for the outstanding support that Nawaz has always provided in addressing critical cases. His dedication, prompt response, and unwavering commitment to resolving issues have been nothing short of exemplary. In a world where customer service often falls short of expectations. He has consistently gone above and beyond to ensure that our critical shipping and logistics needs are met with efficiency and professionalism. Whether it was a pressing delivery concern or a complex technical issue, your team has always stepped up to the challenge with enthusiasm and expertise. What truly sets Ship Rocket apart is the remarkable response time. Even in high-pressure situations, Nawaz has always been quick to respond, guiding us through the most intricate problems and providing solutions. Once again, thank you for all that you do. Your support is a crucial part of our success, and we are grateful for it. Regards,
Developer Response
Hi , Thanks for taking the time to share your prestigious opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have. -Team Shiprocket
Pathetic service
ANKU RAWAT
If I had an option of giving then zero stars I would have definitely chose that. From a very long time this is happening, last time last time my customer received a damaged product, they said they are not liable for glass, fine, but the painting inside, the complete wooden frame was broken. Second time also again same thing happened my customer received a damaged product, and also it got delayed by almost 1 week, no one came to pickup my order no one contacted me, this time also it’s been two days my parcel has not been picked up. Every time I call them they say we are escalating it ma'am. The entire team is not able to solve one small problem then what is the use of it. The most horrible pathetic service i have ever received. My own reputation has come to stake because the parcel can't reach my client. There pick up guys are one of the worst people. Without even calling they wrote shipmentnot ready for straight two days. Where as i never received any call or message from the pick up guy.They make false narration and now my own reputation has to suffer because of that. They don't even verify if the shipment is ready or not. They don't even check the call recordings or records to check if what the pick up guy is saying is true or not. My parcel is been ready since the day I scheduled the pickup but got zero call or message from the pick up guy.Shiprocket is the worst service providing brand. DONT EVER USE SHIPROCKET IT IS MENTAL TORTURE, YOUR REPUTATION WILL COME AT STAKE. THERE SERVICES IS NO LESSTHAN A GARABAGE
Developer Response
Hi, We want to sincerely apologize for your recent negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at escalation@shiprocket.in and we will get back to you at the earliest. - Team Shiprocket
Smartphone stolen from the package
logtoon
Smartphone got Stolen! from the package. I shipped a “Samsung Note 20 Ultra” smartphone using their nightmare service and they didn’t deliver it to the person and when it came back smartphone was missing from the package and it was replaced with pieces of tiles ( I have uploaded the unboxing video on twitter) and When I contacted their customer support they said they will investigate but after a month they are saying they can’t do anything about it, I documented everything and even recorded unboxing video in front of courier guys and package was insured by Shiprocket (They charged extra premium), I have given all the proof to the shiprocket like weight of parcel before shipment and after it came back but even then they are refusing to do anything. They simply close the issue ticket whenever I raise it, I have also filed a complaint on Cyber Crime portal and waiting for their response and I will pursue it until I get my smartphone or compensation.Their insurance doesn’t mean anything and they are most unreliable and they have a fraudulent behaviour like updating wrong delivery attempt status on their panel.Please be aware and don’t fall for their low prices as their is big catch and there are also other problems with my other shipments but this one is a really hard blow.
Developer Response
Hi , A negative experience can be disheartening and we are sincerely sorry. We want to make sure this does not happen again. Please share your contact details at escalation@shiprocket.in with us so we can clarify your concerns asap.- Team Shiprocket
Worst delivery Boys in Trivandrum
kasthurika
I was supposed to receive a shipment from a place I ordered stuff in Mumbai. I had ordered twice and had received the product la the 1st time. The 2nd time i got a message saying product out for delivery on the 7th but didn’t receive anything not any attempt was made not even a call. So on 8th i called the DE’s who was supposed to deliver and he told it is another guy who will deliver on 8th and to wait for a couple of days and it will be delivered. Then the following day another guy’s number was updated still no attempt was again made. I called the DE but he never picked up even after numerous trys. Then on the following day another guy’s details were updated and still no attempt was being made and saw that they had updated saying im out of town. So i called the DE and he spoke to me very rudely and gave me no information i was very disappointed and contacted the people i ordered the stuff from she told she will have a look and told me it will be delivered by Sunday. And again and again waited for the delivery and got nothing. This is a very bad experience and worst of all there is no CS for the delivery app/service we can speak to regarding this except the delivery executive’s(DE’s) number they provide. Not even an email id! So thought of writing my experience here.
Developer Response
Hi, Your feedback is important to us and we'll surely notify our team regarding it. We wish to provide a better service in the future. Please help us with your registered contact details and concern in detail at escalation@shiprocket.com and we will get back to you promptly. -Team Shiprocket
What’s New – April 2026
New UI for channel integration flow. Link your demand channels for seamless order sync.
Revamped ‘Customers’ module for managing customer details.
Choose the right plan for you with a new ‘Plans’ section.
Improved performance after minor bug fixes.
Update now for a smoother, more reliable shipping experience!
Version 3.9.0
The developer, Shiprocket Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
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The following data may be used to track you across apps and websites owned by other companies:
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