Screenshots

Description

With SMS-Magic Converse mobile app connect with your customers anywhere and build stronger relationships with them.

SMS-Magic Mobile App
SMS-Magic Mobile App brings your CRM-based customer interactions to your smartphone so you can respond to your sales leads and service tickets even when on-the-field. Shrink the sales cycle and keep your customers for life by attending to your leads and post-purchase queries in the micro-moments when decisions are made and preferences shaped. SMS-Magic Mobile App constantly speaks to your CRM to keep you in sync with the context of the conversations across team members and the customer lifecycle.

Use SMS-Magic Mobile App to:
1. Get notified about and respond to incoming leads and customer queries in real-time
2. Converse with your customers and prospects across SMS, WhatsApp, and Messenger using text as well as rich media
3. Identify the context of each customer interaction and assign them to relevant team members
4. Automate standard customer interactions such as status updates, account alerts, or appointment reminders
5. Integrate end-to-end with your CRM - be it Salesforce, Zoho, or others.

Whether you are an existing user of the SMS-Magic Converse web app or not, this mobile app will make your customer interactions more profitable and pleasant. We hope you’ll give it a try.
Please note: If you use SMS-Magic for Salesforce, you need to be on the web app version 1.64 or above to sync with the SMS-Magic Mobile App.
Are you having trouble? Please contact care@sms-magic.com

Who is SMS-Magic:
SMS-Magic is a proven, global messaging platform provider for popular CRM solutions, with over 2,500+ clients across 190 countries, including small, midsize, and enterprise accounts. SMS-Magic has deep experience across various industries in applying conversational engagement to improve marketing, sales, and service performance. Whether you want to bring in more leads, convert them to revenue, or keep those customers happy - SMS-Magic offers the solutions, expertise, and insights you need to drive conversations that convert.

Screen-Magic has offices in Chicago (US), Pune, and Delhi (India) with 180+ employees.

What’s New

Version 2.8.2

1. Support to view multiple media in single sms.
2. Auto select default senderId : salesforce
3. Interactive preview of image when sending MMS.
4. Support to view all conversations : salesforce
5. UX improvements & bug fixes

Ratings and Reviews

5.0 out of 5
2 Ratings

2 Ratings

Sabith Sharif ,

Awesome

I like it

App Privacy

The developer, Nitin Seth, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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