Snapdeal: Online Shopping App 17+

Wrong delivery

I had order two Airson gray clogs when it was delivered I was not there my colleague received for me and had paid for two items When I opened it the day after it was only on Airson gray clog inside the box,and it written 2 items on the pack box,the carton box and which the one Airson gray clog was all different pieces not a full and proper box,and it’s a box which only one item inside They deliver one item and taken prices for two So I had called and reach out their helpline or customer care which I want to returned the item which I was not received At last they returned or added the price for one item on Snapdeal acount which I need to order other items to use that amount So I had order again the white clog which I need to pay some extra money And that item I received today which was again not the item I order ,it was a big size shoes which I didn’t order and that also which it was not my size I’m sooo disappointed or upset with the site or app it was really a fruad ,I will never never order it again in my life from you guys ,I had more than 400 staffs in different outlets which I had share my online ordering experience from your app or company which is terrible fraud and useless If anyone reading my review please don’t order from them they are never or good company or if you did please do check before you pay up😡😡😡😡

Developer Response ,

Hi! Extremely sorry for the inconvenience caused. Kindly send us the order details at csmanager@snapdeal.com and we will get this sorted at the earliest. Thanks! Avi

Fraud company duplicate products

I had ordered 14 perfumes from them which was ordered in one order only I started receiving the products one by one I received 9 products seven times in a day my servant had received the product when I opened one of the packings which was cool water 2 bottles it was smelling full of kerosine and the bottle and cap was also of a different bottle the box was also fully wet with some chemical I then opened eternity I sprayed it and was smelling of some chemical they are selling duplicate products or expired products and the invoice of the products are also delivered wrongly there is something else in the package and the products delivered is also different their helpline number is also faulty as their ivr system is also not working when the delivery boy came to collect the product back as I don’t want faulty and duplicate products I had initiated a return request he took the product but refused to sign or give any receipt that he is taking the product it’s a complete scam
Pls don’t order any products from snap deal as they are cheating customers no customer support and there is no way to contact them they don’t bother to call u beware !!!!!!!!.i have cancelled my other orders as I have not received them yet and waiting for my money to be refunded never pay in advance and never order from snap deal ever let the deal be however attractive

Worst site

Snapdeal is the worst site to place order. The order is placed, money is debited but order is never received. The customer care of snapdeal is also full of people who doesn’t know anything and just respond “Your order will be delivered soon.” This is their tag line which is also their second sentence after “Sorry for the delay.” This has happened me twice consecutively and the customer service dont know anything about my order. 1st time I wanted a replacement and they told me to return the original product and replaced item will be given me within 2 days. But order never came to me and these snapdeal customer care people have again the same response. Snapdeal should stop making fool of people if seller or ekart service which they use are not giving any importance to their orders and cancelling it.
Worst of all shopping apps. Never purchase from Snapdeal and dont ever follow snapdeal customer care people’s responses. They only make fool of you because they themselves are not aware what is the issue like illeterates and cant even check the backend. Trust me even the higher authorities people doesnt know anything like I had discussed with “Deepak Rana” and no reslution was ever provided to me.
Pathetic experience. I will never shop from snapdeal and advise you all to do the same.

Developer Response ,

Hi Sakshi! Sincere apologies for the unpleasant experience. Kindly share your order details at csmanager@snapdeal.com and I'll help you out. Thanks! Avi