Spencer’s is one of India’s first omni-channel retailers operating primarily in the food and grocery segment and providing the widest range and assortment of products in fresh fruits and vegetables, breads, dairy, FMCG, personal care, organic, specialty food and other utility products for your home.
Taking a giant leap forward in 2016, Spencer’s now brings all its core offerings to the doorstep of consumers through this app providing online grocery shopping convenience with a promise to deliver within 3 hours assuring quality products at best prices.
Currently available only in Kolkata, Gurgaon, South Delhi, Dwarka & Noida, Spencer’s sells over 15000+ products online providing true omni-channel experience to its shoppers. Moving forward the online orders will be serviced through all Spencer’s hyper stores across India.
Now whenever you are unable to visit our Stores, simply choose the required products through this app and let us know of a convenient & flexible delivery slot and be assured of a quick delivery alongside great service experience.
Ratings and Reviews
App is too slow and unresponsive
I am trying to make a order from last two days and when I reached to payment page and select upi or credit cards etc and page is unresponsive and when try paytm no otp is coming and also the app crashes in the middle. This app need some serious fixing and work. Waste of time and effort. This much trouble was not there few months back
Looting money from people
Hi everyone, never buy any items from Spencer’s in online, if you are ordering better to order Cash On Delivery payment mode, Or else if you buy using online payment then Spencer’s management knows how to loot money from you.
My personal experience with Spencer’s is horrible. I have placed 4 orders in Spencer’s official online application and i paid using my debit card, initially order accepted and later they just cancelled my orders because products out off stock and didn’t refund my money back to my source account.
When I checked with store manager (MG road, Gurgoan) he simply said that they didn’t receive money from my bank that is the reason they canceled the order. But actual reason of cancelling my order is different as I mentioned above. Even though I have bank statement, these guys not believing me.
More over this Spencer’s customer care no dose not work anytime. That’s how the horrible service you will receive when you shop with Spencer’s.
My sincere request to all Indians is to by groceries in other online platforms which deliver the best products and services.
Extremely unprofessional !!
This happened thrice with me. I placed an order. Just an hour before delivery, the store calls up and says the items are out of stock. They asked me to cancel the order. The customer care no in the app is a non-existing no. However i got the number through the corporate website. When asked about this incident, they were cool about this. The response from customer care executive was that the physical stock in the store is never in sync with the system stock, so it is not guaranteed that what reflects in the app is actually available in there inventory. Secondly, once an user orders online, the items does not get reserved for delivery to the customer, so they are available for offline selling as well. What a pathetic delivery management and I don’t think that these guys actually bother about the supply chain management or know the basics of it !!
Waste of an app, delivery service and precious time. Can never match to any other delivery services !! Truly pathetic !!
Developer Response ,
Hello, we are sorry to hear about your experience. Please share your concern and your contact details at firstname.lastname@example.org so we may get in touch with you.
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- Omnipresent Retail India Private Limited
- 71.8 MB
- Food & Drink
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
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