Swiggy: Food Instamart Dineout 4+

Swiggy : My Foodie Best Friend with a Side of Wholesome Humor

where do i even begin with my love for swiggy? as someone who can barely cook and always craves something delicious, this app has become my best friend. not only does it have a huge variety of cuisines to choose from, but the delivery is lightning-fast and always on time.
one thing that always makes me giggle is the little notes that the delivery person leaves with my food. i’ve gotten everything from cute doodles to hilarious jokes, and it always puts a smile on face. plus, the fact that they're able to navigate through crazy traffic and still arrive with a smile their face is nothing short of impressive.
and can we talk about how cute the app is? i love the little animations and graphics that pop up when i’m ordering, and it makes the whole experience so much more enjoyable. plus, the app is so user-friendly that even my technologically-challenged grandma could use it.
all in all, swiggy has become my go-to for whenever i want something delicious and hassle-free. it’s like having my own personal chef and delivery person all rolled into one. and with their constant updates and improvements, i have a feeling that my love affair with swiggy is only going to continue to grow.

Jaipur instamart - Pathetic customer support, never using instamart again

I have had multiple instances now of poor customer support. 1. Ordered 2 count of the same item on insta mart but only 1 got delivered. Cx team says will take 6 hours to resolve. What is the point of an insta mart order if you cannot service in similar time frame. If i needed something now, how will 6 hours solve my issue. I even asked them to just cancel the order and take back the 1 item. Even that they are not doing. 2. had ordered a mosquito racquet for my other home , it was different from what I ordered. Delivery executive took it back saying he will raise a exchange. He did not raise any exchange and then Swiggy refused to even raise a request since the person who I had delivered it for were calling from their number , which was the number on which I had scheduled the delivery and the delivery executive had also called, saying that this number does not exist with us. How did the delivery executive call that number at the time of delivery then? No resolution yet and we lost our money. 3. Had ordered a few items on which combo was there, the 1 main item was faulty hence I asked for complete cancellation as the combo did not make sense otherwise. Cx team said they can only cancel the 1 item and not the combo. Why show a combo when you can’t service all the products together. Again waste of my money.
I warn everyone to stay away from Instamart. What they are doing is equivalent of fraud.

Developer Response ,

We're disappointed to know the service has not been to your satisfaction. Kindly write to us at swiggysocial@swiggy.in from your registered email address and we'll have this addressed.

Service pathetic these days avoid Swiggy one

Long time user here from the early days and Swiggy one subscriber as well until recently service was good but now completely lost goodwill . I pay Swiggy one but for past few weeks not able to order anything as delivery partners are not available in the same location where I had no issues with service for past one year ! They take your money in the name of subscription Swiggy one but you will not even be able to eat ! Another interesting scam they run is instantly where they jack up the prices only for you on items that you frequently order check the same items price from my wife’s phone at the same location it’s half the price quoted for me the item being capsicum! So we have been spoiled in the name of convenience and taken advantage of buy these companies while our food consumption from outside home has also taken a hit better to take the bitter pill and return to ourselves going to restaurants and supporting local grocers than these greedy clowns called Swiggy. Two days ago I was looking for a dish opposite to my work place it was quoted 250 rs with 75 off while I well know it costs only 160 in the restaurant and I went there and had it in person instead of this algorithm regulated fluctuating price often seen with Swiggy these days. Be ware ultimately no one apart from ourselves are really interested in our well-being and health. Swiggy should consider rebranding themselves swindle!