Description

Here’s everything you can do and find on the Swiggy app:

- Order food, groceries, and other essentials online.
- Restaurant and Delivery Partners trained in hygiene protocols.
- Find top restaurants and stores in your city.
- 30+ cuisines to choose from.
- Late-night delivery services.
- Order Biryani, Pizza, Masala Dosa, Burgers, Lassi, Coffee, Gulab Jamun, and more.
- Explore collections like Best Safety Standards, Veg Only, Healthy Food, Pocket Friendly, Premium, and more.
- Order from supermarkets near & far away from you, with a less than 2 hour delivery time.

Popular Restaurants
Find your favourite local restaurants, as well as top chains like Dominos, KFC, Burger King, Pizza Hut, FreshMenu, Mc Donald’s, Subway, Faasos, Cafe Coffee Day, Taco Bell, and more.

Safety Measures
The safety of everyone involved in the delivery chain is our priority.
- Delivery Partners trained in the best hygiene protocol and have been equipped with masks.
- Restaurant Partners are frequently updated on necessary sanitization measures.
- Option of No-contact Delivery available.
- A Best Safety Standards collection, which includes restaurants that conduct mandatory temperature checks, frequently sanitize their kitchens, and ensure daily changes of gloves & mask.

No Minimum Order Conditions
We place no minimum order restrictions! Order in as little (or as much) as you’d like. We’ll deliver it to you!

Top Cuisines & Categories
Explore our endless range of categories & cuisines like North Indian, Chinese, South Indian, Thai, Vietnamese, American, Healthy, Street Food, Breakfast, Late Night Cravings, and more.

Best Supermarkets
Order fresh fruits & vegetables, daily essentials, and all household items from top-rated supermarkets in your city, via our Grocery section. Avail fresh meat delivery and alcohol delivery in select cities. Shop online for your daily needs.

Lightning-Fast Deliveries
Our system is designed to confirm, prepare, and deliver your order in the best time possible.

Live Order Tracking
Get real-time updates on your order status and an ETA. Also, track your Delivery Partner’s location on a map from the restaurant to your doorstep.

Long Distance Deliveries
Order from top restaurants that are far away from your location.

Save Big With Our Best Offers
Get freebies, cashbacks, discounts, and other deals sponsored by us, and our host of restaurant, bank, and online wallet partners.

Prepaid, Cash, Credit, & More Payment Options
We accept VISA/MasterCard Credit or Debit Cards, Net Banking, PayTM, FreeCharge, Mobikwik wallet, Sodexo Meal Cards, cash on delivery and credit services like LazyPay. You can also add a tip for your Delivery Partner with your order.

Coming Soon To All Cities: Swiggy GENIE - GET ANYTHING DELIVERED
Now also pick up or deliver anything in your city with Swiggy Genie. Send documents, packages and food items, pick up something you’ve forgotten, deliver gifts to your loved ones, get medicines delivered from pharmacies, order supplies from a local kirana, and more. Swiggy Genie is live in 65+ cities and can be found on the app homepage. Launching soon in all cities.

We Deliver IN 400+ Cities
Order online in Agra, Ahmedabad, Allahabad, Amritsar, Aurangabad, Bangalore, Bhopal, Bhubaneswar, Chandigarh, Chennai, Coimbatore, Dehradun, Delhi, Faridabad, Goa, Gurgaon, Guwahati, Hyderabad, Indore, Jaipur, Jalandhar, Kanpur, Kochi, Kolkata, Kota, Kozhikode, Lucknow, Ludhiana, Madurai, Mangaluru, Manipal, Mumbai, Mysore, Nagpur, Nashik, Noida, Pondicherry, Pune, Ranchi, Surat, Thiruvananthapuram, Thrissur, Tirupati, Tirupur, Trichy, Udaipur, Vadodara, Varanasi, Vellore, Vijayawada, Vizag, Warangal, & several more.

What’s New

Version 3.8.7

We hear you and have been working to make the app more accessible for users with physical impairments. With this update, we have hit the first milestone in the journey to equal access:

- Food ordering is now accessible for vision and motion impaired users with the voiceover feature.
- Motion impaired users can now navigate and place orders using external switch access devices.

There's much more in store vis-à-vis making Swiggy more inclusive and we'll have updates to share in subsequent releases!

Ratings and Reviews

4.4 out of 5
495.4K Ratings

495.4K Ratings

Gautham 95 ,

WORST CUSTOMER SUPPORT

placed two orders on 27th October 2020. The first order was from thickshake factory. By the time I go the order, it was completely melted!!! They didn’t pack the thickshake with dry ice. It was like drinking water! And when I raised the issue, your chat executive told the best he could do was to give a refund of 52₹. That thickshake was around 170₹. I was expecting a full refund coz that thickshake was NOT AT ALL consumable!!

And coming to the second order, your delivery executive guy cancelled the order because I wasn’t answering the call. The address was 100% clear. And moreover the delivery executive who delivered the thickshake just a few minutes ago delivered it perfectly eventhough I didn’t answer the phone. And also, I live in a township with 3000 flats and swiggy people aren’t allowed inside. They should just handover the package at the security counter. There are ALWAYS many swiggy people in front of that counter. This delivery executive just wanted to have that order do himself.

Two orders back to back WORST EXPERIENCE. Now eventhough I want to order food online I’m not even opening swiggy because of these instances. I wanted to forget this issue but I’m not able to!! I’m extremely disgusted with your service. And I’m not exaggerating when I say that I am really VERY DISGUSTED WITH SWIGGY!!! You guys have the WORST customer support. Your chat executives also fail to understand what’s the customer’s problem.

Developer Response ,

Hi Gautham, we understand the importance of timely delivery and this shouldn't have happened. Our apologies for the hassle you faced with our support team. Request you to please let us know more about your issue by dropping an email at swiggysocial@swiggy.in along with the order details so that we can look into this and assist you better

pillaitanu ,

Absolute disappointment

Been using swiggy for months and the past few times I’ve encountered delivery executives not been assigned and a 30 minutes order becomes almost 50 minutes. But the bigger issue is the customer executives are not available or just give generic responses with no solution.
Once a delivery executive didn’t move for twenty minutes and the customer executive spent almost 10-15 minutes to just figure out why he wasn’t moving and to assign another delivery boy. The order took more than an hour ten minutes for a nearby restaurant. Despite me expressing my helplessness and frustration there was zero cooperation from the customer executive. It made me delete the app and I was very close to posting it on social media. Especially since there is just no way around it to lodge a complaint.
I’m not sure if swiggy is just getting lax because of its successful run or just plain blind to the offers and success of its competitors. This kind of attitude is what leads to competitiors overtaking a business.
Nonetheless, I’m highly disappointed and will not change my review or rating unless I see a marked difference.

Developer Response ,

Hi! We regret any disruption in service. Please let us know more about your concern via mail at swiggysocial@swiggy.in from your registered email address so we can assist you ASAP.

Ami Desai 007 ,

Customer Care

I have been a daily user of Swiggy for the past few months now !! However of recent it’s delivery time and the condition of delivery has fallen !!!
Case 1 Once I had ordered a pastry and it was delayed in delivery and when I opened the box the pastry was all over the box !! When I complained the sent a replacement which was in a worst condition than previous one I showed the executive he said talk to Swiggy Customer Care !! They said they will send another replacement for which I could not wait any longer so they said they will call back !!! No response till date !!
Case 2 once I had ordered a full course North Indian food from a nearby place !!! The order was again late and this time there were items missing from m order !! When I called Swiggy they said u need to pay the full amt now we will send a replacement for the missing items !!! I am still waiting for the replacement !!!
Case 3 once I ordered from subway and waited more than the 30 mins for m order when I received the order I got a message saying congratulations u got ur order within 30 mins!!! I was like don’t mess with me now coz it was lunch time and I was desperately waiting for the order !!! Now this time when I called they said sorry for the inconvenience we will call u back !!! I was like hell yeah !!! Not waiting for u any longer !!! Sm tms I feel that I have waited for call back more than anything else in m life !!!
Sorry done with Swiggy !!! U have competition now that serves on time !!!

Developer Response ,

Hey, we're very disappointed to know that you faced this issue while ordering with us. :( We request you to let us know more about the issue by writing us at swiggysocial@swiggy.in from your registered email address so we can look into it and have it fixed at the earliest.

App Privacy

The developer, BUNDL TECHNOLOGIES PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Contacts
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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