Tata Neu:Shop, Travel, Finance

Name: Tata Neu:Shop, Travel, Finance
Rating: 4.3 (76964 reviews)
Author: TATA Digital Private Limited

One app for all your needs

Only for iPhone

Free

77K Ratings
Ages

18+
Years
Category

Shopping
Developer

TATA Digital Private Limited
Language

EN
English
Size

245.8
MB

iPhone

Shopping, Travel, Finance - all in one app. Get upto 10% NeuCoins every time! Great deals await on your favourite brands. Croma, bbnow, Westside, Tanishq, Titan, Air India & more. With NeuCard, shop, pay, travel & more – get up to 10% NeuCoins every time. 1 NeuCoin = ₹1 savings. Real rewards, real easy. Redeem across Tata Neu and top brands like Croma, Westside & Tanishq. Discover your most Loved Brands, right here. Upgrade to the latest gadgets and appliances from Croma! Get phones, watches, smart TVs & more with exclusive offers from Croma. Grocery shopping for the day, week or month? We’ve got bigbasket and bbnow on Tata Neu! Order fruits, vegetables, meat, dairy & more! Give health and wellness the front-seat with check-ups, ordering medicines & doctor consultations on Tata 1mg. Shop the latest fashion at Westside & Tata CLiQ. Explore luxury on Tata CLiQ too. Book your next getaway on Tata Neu. Stay at Taj Hotels, Vivanta, ama Stays & Trails, SeleQtions, & Ginger. Get there with Air India and Air India Express. Hungry? Try Food Delivery on Tata Neu. Get lip smacking deals and tasty bites from some of the best restaurants around you. Indulge in delightful flavours from your favourite Taj hotels & menus on Qmin From smartwatches to exquisite timepieces, pick from the finest at Titan on Tata Neu. Make your milestones and memorable moments shine with Tanishq. Make Tata Play bill payments on Tata Neu and enjoy the best of entertainment. Make finance rewarding with NeuMoney - a bouquet of trusted Financial Services for all your needs. Unlock a #NeuWayToRewards with Tata Neu HDFC Bank Credit Cards. Earn up to 10% NeuCoins across groceries, travel, fashion & more. Get up to 5% NeuCoins when you spend directly with partner brands online, at stores or hotels. Apply for your Tata Neu HDFC Bank Credit Card on Tata Neu today and get more! Personal loans up to ₹15 lakhs with interest rates from 10.99 to 36% p.a, with a max APR of 45%, loan tenure from 6 to 36 months. Lenders: Tata Capital Financial Services Ltd, IIFL Finance Limited, DMI Finance Pvt Ltd, KrazyBee Services Pvt. Ltd, Bhanix Finance and Investment Ltd, HDFC Bank Limited, Si Creva Capital Pvt Ltd For a loan of ₹1,00,000 at 12% ROI, 12-month, and ₹1,000 processing fee: APR: 14%  EMI: ₹8,885  Total repayment: ₹1,06,619 Protect what matters most with our comprehensive insurance offerings. Secure your future with Term Life Insurance and SSIP. Safeguard your health with health insurance. Motor insurance, covering both 2-wheelers and 4-wheelers, for you. Plus, extend the life of your valuable devices with our extended warranty and device protection plans. Grow wealth with diverse investment opportunities. Benefit from the security of Fixed Deposits, or explore the potential of our Bonds marketplace. Earn up to 9.1% returns and maximise ways to achieve your financial goals. Streamline and pay utility bills – electricity, mobile, DTH, broadband bills, recharges & more, all in one go. Send and receive money effortlessly with the power of UPI. Want more? Earn NeuCoins on UPI transactions. Discover the perfect gift for any occasion with our extensive range of Gift Cards across your favourite brands. Make the most of the revamped and refreshed NeuPass – our most powerful rewards program, yet! NeuPass on Tata Neu is now a tiered program that rewards you with NeuCoins and more, every time you shop, invest or do more on Tata Neu. Experience NeuPass delights with brand vouchers worth up to ₹15,000, memberships at IHCL, 85% off on 1mg Care Plan and extra NeuCoins in your birthday month! Get more, do more, be more, all on Tata Neu! T&Cs Apply Our Privacy Policy: https://www.tataneu.com/privacy-policy

Ratings & Reviews

4.3

out of 5

77K Ratings

High pricing even after discounts … not many voucher options available
31/08/2022

fleo98
Tata has always been my family’s preferred shopping store be it Croma or Westside or Tata Neu. Unfortunately the groceries shopping (Big Basket) at Tata Neu is priced very high and even after discounts the prices are higher than Dmart and Star Quik and not many discount vouchers are also available. These are regular commodities that we use, I spend 1000 and above every time I shop for groceries and the Neu points I receive is barely anything to help with my next shopping which should be around 2 weeks from today, so then I look at Dmart or Star Quik as options since I get better discounts and offers on their apps. If Tata is able to work with better offers or voucher options it will help in making this a one stop store for all groceries as off now I use 2 other apps and where ever I get better offers on products I make purchases from that app and split the shopping. Even if Tata could come up with Annual memberships where members receive special discounted prices like Big Basket used to offer… I think that it will also work for all. I am not sure if this offer is already available on the app but if it is then you need to make sure that it is highlighted better like Big Basket would do put up an add on membership and monthly savings.Hoping for your support in making this a one stop store for all groceries.

Developer Response
Hi, we are sorry to hear that you feel the products are not available at competitive prices. We are always looking for ways to better our services and come up with new and exciting offers. Your feedback is an invaluable part of that process, and we'll surely work on it. -Jayalaxmi
High pricing even after discounts … not many voucher options available
31/08/2022

fleo98

Tata has always been my family’s preferred shopping store be it Croma or Westside or Tata Neu. Unfortunately the groceries shopping (Big Basket) at Tata Neu is priced very high and even after discounts the prices are higher than Dmart and Star Quik and not many discount vouchers are also available. These are regular commodities that we use, I spend 1000 and above every time I shop for groceries and the Neu points I receive is barely anything to help with my next shopping which should be around 2 weeks from today, so then I look at Dmart or Star Quik as options since I get better discounts and offers on their apps. If Tata is able to work with better offers or voucher options it will help in making this a one stop store for all groceries as off now I use 2 other apps and where ever I get better offers on products I make purchases from that app and split the shopping. Even if Tata could come up with Annual memberships where members receive special discounted prices like Big Basket used to offer… I think that it will also work for all. I am not sure if this offer is already available on the app but if it is then you need to make sure that it is highlighted better like Big Basket would do put up an add on membership and monthly savings.Hoping for your support in making this a one stop store for all groceries.
Developer Response 02/09/2022
Hi, we are sorry to hear that you feel the products are not available at competitive prices. We are always looking for ways to better our services and come up with new and exciting offers. Your feedback is an invaluable part of that process, and we'll surely work on it. -Jayalaxmi
Very good app for grocery and everything
23/05/2024

Vaibhav Sa
I really enjoy using Tata Neu for Bigbasket Croma and UPI payment. Please try to make app little faster and reduce number of steps for various transactions. There should be Favourites list, when you hold app icon on the screen it should have scan and pay option like Paytm provides. Homepage should not change too frequently, it makes things confusing. Please provide option of cancelling pickup or change slot for pickup. Calling customer support for such a small task is waste of resources. At my location, there are just 2 slots for delivery everyday which is not sufficient. Please stop giving multiple printed invoices for add on orders. Not good for environment. Bigbasket users should get some nice bag or tall trolley with innovative designs with racks for different type of items and number lock. You can take security deposit amount for it so that things get delivered even when we are not available at home. Before items get packed, there should be an option to edit quantity or remove 1 item if something is ordered less or ordered by mistake. Returning it once received is an extra cost of Bigbasket. Many thanks for good quality products and neucoins.

Developer Response
Hi Vaibhav, thank you for sharing your detailed feedback. We appreciate your suggestions for improving the app interface and user experience. Your input is invaluable to us, and we will certainly take it into consideration for future enhancements. If you have any further concerns or need assistance, please feel free to reach out to us at customercare@tataneu.com, also you can use the Chat with us option in the Tata Neu app. Your support and feedback are essential in helping us enhance our services. _Renita
Very good app for grocery and everything
23/05/2024

Vaibhav Sa

I really enjoy using Tata Neu for Bigbasket Croma and UPI payment. Please try to make app little faster and reduce number of steps for various transactions. There should be Favourites list, when you hold app icon on the screen it should have scan and pay option like Paytm provides. Homepage should not change too frequently, it makes things confusing. Please provide option of cancelling pickup or change slot for pickup. Calling customer support for such a small task is waste of resources. At my location, there are just 2 slots for delivery everyday which is not sufficient. Please stop giving multiple printed invoices for add on orders. Not good for environment. Bigbasket users should get some nice bag or tall trolley with innovative designs with racks for different type of items and number lock. You can take security deposit amount for it so that things get delivered even when we are not available at home. Before items get packed, there should be an option to edit quantity or remove 1 item if something is ordered less or ordered by mistake. Returning it once received is an extra cost of Bigbasket. Many thanks for good quality products and neucoins.
Developer Response 25/05/2024
Hi Vaibhav, thank you for sharing your detailed feedback. We appreciate your suggestions for improving the app interface and user experience. Your input is invaluable to us, and we will certainly take it into consideration for future enhancements. If you have any further concerns or need assistance, please feel free to reach out to us at customercare@tataneu.com, also you can use the Chat with us option in the Tata Neu app. Your support and feedback are essential in helping us enhance our services. _Renita
Tamizh V
18/03/2024

Tamizh V
Hello . I tried to install the tata neu app last year itself & i did but the app was very slow , i thought since the app is newly launched might be the reason. So yesterday again i tried to login my account but the app was very slow especially when i try to juggle between the options available inside, also i placed an order from westside , the payment process itself took so long, i had to close the app 2 to 3 times to get my payment completed. The concept is really cool but app is quite a bit slow especially the interface compared to the peers. I really liked the concept of bringing sustainability into this especially 5% discount if we can exchange the product from the nearby outlets if we want to exchange & also returning our e-waste to the croma stores for the proper disposal, such initiatives are really good & need of the hour. I would like to add a option like , the customer can opt for delivery without carry bags or brown paper covers instead the delivery person can carry the parcel in a bag & deliver it to the customer so that it can indirectly help us to put less pressure on the resources. Also try to bring up the option of recycling old clothes through your stores where you can collect the old clothes & bring life to the old clothes by recycling & reusing it, just a suggestion as we all know how water thirsty the cotton industry is.

Developer Response
Hi, we are sorry to hear about your experience with the Tata Neu app. We are continuously working to improve the performance and user experience. Your feedback is valuable to us, and we will certainly take it into consideration for future updates. We strive to provide you with a fast and seamless experience across all categories, and you will find the improvements soon. If you require any further assistance, please write to us at app.support@tataneu.com with your registered contact details and issue. _Yashvi
Tamizh V
18/03/2024

Tamizh V

Hello . I tried to install the tata neu app last year itself & i did but the app was very slow , i thought since the app is newly launched might be the reason. So yesterday again i tried to login my account but the app was very slow especially when i try to juggle between the options available inside, also i placed an order from westside , the payment process itself took so long, i had to close the app 2 to 3 times to get my payment completed. The concept is really cool but app is quite a bit slow especially the interface compared to the peers. I really liked the concept of bringing sustainability into this especially 5% discount if we can exchange the product from the nearby outlets if we want to exchange & also returning our e-waste to the croma stores for the proper disposal, such initiatives are really good & need of the hour. I would like to add a option like , the customer can opt for delivery without carry bags or brown paper covers instead the delivery person can carry the parcel in a bag & deliver it to the customer so that it can indirectly help us to put less pressure on the resources. Also try to bring up the option of recycling old clothes through your stores where you can collect the old clothes & bring life to the old clothes by recycling & reusing it, just a suggestion as we all know how water thirsty the cotton industry is.
Developer Response 20/03/2024
Hi, we are sorry to hear about your experience with the Tata Neu app. We are continuously working to improve the performance and user experience. Your feedback is valuable to us, and we will certainly take it into consideration for future updates. We strive to provide you with a fast and seamless experience across all categories, and you will find the improvements soon. If you require any further assistance, please write to us at app.support@tataneu.com with your registered contact details and issue. _Yashvi
Ready to support the app, but i am not getting support for my issues
16/05/2024

Abhi011801
I want to support made in India app, but the app developers should also understand the importance of performance. I am not able to ise tata neu (upi) and also when using bb now via tata neu it's getting stuck on payments page. I tried removing the app and reinstalling it and other troubleshooting methods also, but no use. When clicked on app support it's throwing error What should i do even if i want to support made in India app ? Your chat support also is of no use as it gives predefined responses and it's very difficult to reach out customer care executive. I raised the complaint via email. they asked for details, and closed the complaint quickly. And now when i replied with a detailed video, they have not responded back. I mean for closing the complaint they were extremely quick and now when details are shared, they are not even responding. Horrible support, how can i support made in india if they are not even supporting to resolve issues. There is no support from support team. Every-time they ask to share details over email. I have already provided all details, still no resolution. So i am fed-up now, uninstalled the app. Very very poor support, really.

Developer Response
Hi Abhi, we apologize for the inconvenience this has caused and understand your disappointment with the delay in resolution. To expedite resolving your issue, please reach out to us via X (formerly known as Twitter). Thank you for your cooperation and understanding. _Nidhi
Ready to support the app, but i am not getting support for my issues
16/05/2024

Abhi011801

I want to support made in India app, but the app developers should also understand the importance of performance. I am not able to ise tata neu (upi) and also when using bb now via tata neu it's getting stuck on payments page. I tried removing the app and reinstalling it and other troubleshooting methods also, but no use. When clicked on app support it's throwing error What should i do even if i want to support made in India app ? Your chat support also is of no use as it gives predefined responses and it's very difficult to reach out customer care executive. I raised the complaint via email. they asked for details, and closed the complaint quickly. And now when i replied with a detailed video, they have not responded back. I mean for closing the complaint they were extremely quick and now when details are shared, they are not even responding. Horrible support, how can i support made in india if they are not even supporting to resolve issues. There is no support from support team. Every-time they ask to share details over email. I have already provided all details, still no resolution. So i am fed-up now, uninstalled the app. Very very poor support, really.
Developer Response 18/05/2024
Hi Abhi, we apologize for the inconvenience this has caused and understand your disappointment with the delay in resolution. To expedite resolving your issue, please reach out to us via X (formerly known as Twitter). Thank you for your cooperation and understanding. _Nidhi

As always, we’ve made updates for a smoother, safer, and much more rewarding experience! Plus, we've got a fantastic new feature: seamless online and offline shopping! Now you can select your preferred Croma store and easily check in-stock products. Pretty cool, huh?

Version 6.1.2

1 Nov

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
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The following data may be collected and linked to your identity:
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- Search History
- Browsing History
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- Usage Data
- Diagnostics
- Other Data

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One app for all your needs

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What’s New

Version 6.1.2

App Privacy

Data Used to Track You

Data Linked to You

Accessibility

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