As someone with experience in the IT industry, I understand that all networks require routine maintenance, hardware upgrades, and occasional repairs. However, with TATA Play Fiber, I’ve been facing frequent area-wide network outages over the past few months, which has been increasingly inconvenient.My humble suggestion to TATA Play Fiber - one of India’s most reputed fiber network providers, to reconsider the current method of installing the main network supply board in residential areas. The setup currently resembles the older telephone cable networks, which seems outdated and vulnerable to frequent issues.A more sustainable and well secured installation approach would not only reduce the frequency of disruptions but also make the network infrastructure easier to service when needed. Better placement and modern installation methods can go a long way in improving both user experience and long-term reliability.

I got shifted in Vvip homes Gaur city 2 where I was convinced the Internet will not have no connectivity issue and for the first three month the service was brilliant but as usual like other isp they started showing their greed when I downgraded the service from 50 Kbps to 25 mbps the with unbearable intermittent issues where I have reported on 2nd of April and 4th April via app ad they were not ready to pick up the call due to lock down and they replied back where they have not even bothered to call to check if everything is ok and the complaint was closed.Understanding the fact due to lockdown thought of giving it a third attempt and when called I was finally able to speak to someone and I was assured the issue will be fixed within 24 hours which they did but only on the mail reply but the actual intermittent issue is not yet fixed. I raised this third complaint on 10th of April, so guys my humble request never ever consider yourself getting this Tata sky broadband connection I have only 36 days more to go so I will stop using their service thought of making you guys aware too. For the people who are already a subscriber better change it to some other ISP

When I relocate from one slcity to another city and i want to continue tata play fiber service at my new place of residence, but there no service available of Tata play fiber and no refund of remaining recharged amount as well. Represantative of this nonsence service provider said that, this is their policy. if tata play fiber service not available at my new residence city, that is not fault , hence, asked to them for refund money but they denied. i will complain against them. Therefore, friends kindly dont buy tata play fiber, very very nonsence service provider. Highly disappointed. जब मैं एक शहर से दूसरे शहर में स्थानांतरित होता हूँ और अपने नए निवास स्थान पर टाटा प्ले फाइबर सेवा जारी रखना चाहता हूँ, लेकिन वहाँ टाटा प्ले फाइबर की कोई सेवा उपलब्ध नहीं है और न ही शेष रिचार्ज राशि वापस की जा रही है। इस घटिया सेवा प्रदाता के प्रतिनिधि ने कहा कि, यह उनकी नीति है। अगर मेरे नए निवास स्थान पर टाटा प्ले फाइबर सेवा उपलब्ध नहीं है, तो यह मेरी गलती नहीं है, इसलिए मैंने उनसे पैसे वापस करने के लिए कहा, लेकिन उन्होंने मना कर दिया। मैं उनके खिलाफ शिकायत करूँगा। इसलिए, दोस्तों, कृपया टाटा प्ले फाइबर न खरीदें, यह बहुत ही घटिया सेवा प्रदाता है। बहुत निराश हूँ।

I have a Tataplay Fiber connection in Mumbai. I have taken this connection because it belongs to Tata (A trusted firm according to me). But their Fiber services is in very pathetic condition. First of all if you recharge your account after expiry you have to call customer care to reactive your account, that too from your registered number only. Otherwise you cannot contact customer care team. If you lose your registered mobile number that’s it you cannot contact them. Secondly if you want to activate safe custody you have to pay Rs 200/- for that. Safe custody increase your validity to that much day that you are activated the service. For six months plan of 50mbps it costs Rs 18 per day. And you are enabling safe custody for about 10 days you have to pay Rs 200/- to get 10 days extended validity, while you get it for your next recharge with Rs 180/-. Safe custody is only helping the company only not the customer. Some other fiber service providers like Airtel giving it for free of cost.