iPhone Screenshots


The Trustpower Mobile App has been designed to make managing your power, gas and broadband easy. The app provides key features exclusive to Trustpower’s customers.

We’ve made paying easy. You can pay by credit card or bank transfer or set up a direct debit from within the app.

Trustpower appreciate our customers are busy, we are now providing the ability for customers who are eligible, to reclaim their prompt payment discount upon full payment of an overdue amount.

It’s easy to Log into the app to view your personal account information. If you already have access to your account information on our website, simply enter your log in details. Or you can register by, selecting the ‘Sign up‘ option at the bottom of the screen.

· Check broadband data usage
· Change your broadband data plan
· See your current account balance
· Top up your broadband data allowance
· Pay your bill by credit card or bank transfer
· Set up a direct debit
· See current bill breakdown
· Access your current bill
· Get bill reminder notifications
· See your power and gas history
· Order an LPG refill
· Customise your notifications
· Access our frequently asked questions
· Tell us what you want via a feedback channel within the app
· Reinstate prompt payment discount on full payment (conditions apply)
. View planned maintenance in your area, and local outages along with restoration updates
. Track your fibre installation

What’s New

Version 1.5.0

We've made some performance improvements to enhance your self-service experience.

App Privacy

The developer, Trustpower Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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