Udrive 4+

Udrive is really helpful for people who doesn’t have a car in uae. It just need ur driving license and debit/credit card to be uploaded to use the service. It is cheaper than traveling in taxis as the rate is low as .70 fils per minute. Added benefits are free fuel from any station and free parking in any zone. I would recommend to use these kind of services if you are having a desk job as you will end up paying more on parking and other stuffs.

Please note that Salik is chargeable at 5 per salik.

Hi   This is to acknowledge that we have received your query and created a ticket with reference id  439013 We usually respond within 4 to 24 hours. If you have an urgent inquiry feel free to reach out to us on our 24/7 toll free number 800-837483 OR 800-UDRIVE We thank you for your patience. Kind Regards, Customer Service Team         Dubai Media City, Dubai, UAE Toll Free: 800-UDRIVE (800-837483) W: www.udrive.ae | E: customerservice@udrive.ae

So for some reason a transaction made on your Registered card does not go through hell with everything else for next 24 hours. You are in dire need to make another booking. Sorry, our baking.. Sorry “our Banking System attempts payments only once every 24 hours”

You need to update your address and verify your card details maybe. Ok thats done.! let me call back and ask them to attempt to take another payment. Oops, agent has no clue what to do..
Oh Wait.!! “our Banking System attempts payments only once every 24 hours”

Add another card and call them to try and attempt to take a payment from the new Card added. Let me call back the agent..! Oh dam.!! It you again.... Agent yells
Screw the world “ “our Banking System attempts payments only once every 24 hours”

Biggest joke is when a service provider is called by the customer and requests them to take money pending from him from an alternative source, yet.. let the world end;
“our Banking System attempts payments only once every 24 hours”

We live in 2020..!! And a customer is not given the option to pay even if he is willing todo so for a service he uses.. donno what to call this.!!

Amazing stuff U Drive.!
“Slow Claps”..!!

From a “extremely astonished” customer who was stuck in the middle of nowhere trusting U Drive for his daily business work.

«p»Hello,«/p»«p»Thank you for reaching out! Your ticket reference ID is - «a href="https://udrivecare.freshdesk.com/helpdesk/tickets/438998"»438998«/a». «/p»«p»One of our agents will get in touch with you within 72 hrs to answer your query. If this is an urgent query, «span style="color:rgb( 29 , 28 , 29 );font-family:, , 'applelogo' , sans-serif;font-size:15px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb( 248 , 248 , 248 )"» please contact us on 800837483 between 09:00 - 21:00.«/span» «/p»«div»«br /»«/div»«p»«/p»«p»«strong»While you wait, we found some answers that might be helpful.«/strong»«/p»«p»«div»«a href="https://support.udrive.ae/support/solutions/articles/77000537685?query_id=c1c192a4-de78-41e8-9143-f51bad0f1442" style='text-decoration:none; color:#448EE1; font-weight:500;'»HIVE apartment Udrive Station JVC, Dubai«/a»«div style='width:450px; text-align:justify; padding-bottom:20px;'» Introduction: In partnership with Hive, Udrive is now providing exclusive vehicles available to all Hive residents to rent. There are vehicles available for rent for a day with no deposit, fuel and parking in... «a href="https://support.udrive.ae/support/solutions/articles/77000537685?query_id=c1c192a4-de78-41e8-9143-f51bad0f1442" style='text-decoration:none; color:#448EE1;'»Read more«/a»«/div»«/div»«div»«a href="https://support.udrive.ae/support/solutions/articles/77000497112?query_id=c1c192a4-de78-41e8-9143-f51bad0f1442" style='text-decoration:none; color:#448EE1; font-weight:500;'»How do i get the free Udrive registration credits?«/a»«div style='width:450px; text-align:justify; padding-bottom:20px;'» A newly registered user gets 20 AED as Udrive credits which will be used towards your first trip. This credit is automatically added to your account. The promo credits will expire within the first 6 months. Please n... «a href="https://support.udrive.ae/support/solutions/articles/77000497112?query_id=c1c192a4-de78-41e8-9143-f51bad0f1442" style='text-decoration:none; color:#448EE1;'»Read more«/a»«/div»«/div»«/p»«p»«/p»«p»«br /»«/p»«div style="margin:0px;padding:0px;outline:0px;font-weight:400;font-style:normal;font-size:13px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;vertical-align:baseline;border:0px;line-height:1.3;color:rgb( 24 , 50 , 71 );letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"»«span style="margin:0px;padding:0px;outline:0px;font-weight:inherit;font-style:inherit;font-size:11.5pt;font-family:'segoe ui' , sans-serif;vertical-align:baseline;border:0px;color:rgb( 0 , 0 , 0 )"»Kind Regards,«/span»«/div»«p style="margin:0in 0in 0.0001pt;padding:0px;outline:0px;font-weight:400;font-style:normal;font-size:13px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;vertical-align:baseline;border:0px;line-height:1.3;color:rgb( 24 , 50 , 71 );letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"»«span style="margin:0px;padding:0px;outline:0px;font-weight:inherit;font-style:inherit;font-size:inherit;font-family:inherit;vertical-align:baseline;border:0px"»«b style="margin:0px;padding:0px;outline:0px;font-weight:bold;font-style:inherit;font-size:inherit;font-family:inherit;vertical-align:baseline;border:0px"»«span style="margin:0px;padding:0px;outline:0px;font-weight:inherit;font-style:inherit;font-size:11.5pt;font-family:'segoe ui' , sans-serif;vertical-align:baseline;border:0px;color:rgb( 11 , 102 , 55 )"»Customer Happiness Team«/span»«/b»«/span»«/p»«p style="margin:0in 0in 0.0001pt;padding:0px;outline:0px;font-weight:400;font-style:normal;font-size:13px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;vertical-align:baseline;border:0px;line-height:1.3;color:rgb( 24 , 50 , 71 );letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"»«br /»«/p»«p style="margin:0in 0in 0.0001pt;padding:0px;outline:0px;font-weight:400;font-style:normal;font-size:13px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;vertical-align:baseline;border:0px;line-height:1.3;color:rgb( 24 , 50 , 71 );letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"»«br /»«/p»«p style="margin:0in 0in 0.0001pt;padding:0px;outline:0px;font-weight:400;font-style:normal;font-size:13px;font-family:'helvetica neue' , 'helvetica' , 'arial' , sans-serif;vertical-align:baseline;border:0px;line-height:1.3;color:rgb( 24 , 50 , 71 );letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"»«br /»«/p»

This app I have been using since it was first introduced… and sadly over a period of time all I’ve seen is it getting worse… the User interface is absolute garbage…. The maps now won’t let you open in google apps (only Apple Maps if you use iPhone)… it’s like this app is racing to see how much backward in time it can go… every update feels more like downgrade from previous version and clearly they don’t hire good IT team to fix all the glitches this app has… I’ve given many a times feedback on their emails and all they can do is offer some time credit for wasting time trying to reserve or even worse, trying to drive the car…!! this app has a lot of potential if only they can invest in good IT team and actually listen to their customers feedback!

Hi   This is to acknowledge that we have received your query and created a ticket with reference id  438987 We usually respond within 4 to 24 hours. If you have an urgent inquiry feel free to reach out to us on our 24/7 toll free number 800-837483 OR 800-UDRIVE We thank you for your patience. Kind Regards, Customer Service Team         Dubai Media City, Dubai, UAE Toll Free: 800-UDRIVE (800-837483) W: www.udrive.ae | E: customerservice@udrive.ae