Upstox - Stocks, IPO, MF 4+

Just one thing missing

Great effort on the look and feel of the app , if we could get to create basket order from the mobile app itself and option to exit all positions together that‘d be great !
Also a few points on the web app

1. when creating a strategy , earlier the moment you selected a leg from the option chain it used to get added to the basket order immediately but now each leg needs a confirmation to be added which is 2 extra steps , I don’t see if that has an advantage because one can always review all legs together and then place the order

2. New Layout the space below the chart shows news and all the positions and watch List are cramped on the right , I would say the positions and watch list need to be below the chart so more information is visible

3. option to buy and sell from the chart would be great considering that so many competitors are doing it already

There has been a lot of positive changes and I do applaud the same !! Thanks

Developer Response ,

Hey! Thank you for your feedback. We are constantly optimizing the app's UI based on your feedback and suggestions and we hope our UPcoming updates make the app user-friendly and intuitive for you. Also, Basket Orders are UPcoming soon.

Very disappointed with this new app

No doubt, new App UI is wonderful as compared with the previous one. But only UI improvement doesn’t make sense if features are not working.
I Can not able to place Buy/Sell order for any new shares which are not there in my portfolio. The major functionalities of the app is not working. I already raised a ticket 2 weeks ago regarding F&O segment but the issue is still exist and I don’t even have any update regarding the ticket. Today i wasted 2 hours of mine to your nonsense customer service team. They don’t want to understand the concern and just try to complete the conversation as soon as they can. This is not the proper way to deal with the customer.
In the script page Buy/Sell/GTT order buttons are not clickable and your customer executive is looking for error message inside screenshot and declare that the screenshot is invalid. You don’t allow users to upload video. This is how your team trying to resolve the customer queries.

Developer Response ,

Hi, we apologize for the issues you faced. We will resolve it as soon as possible. Please share the details here uptx.to/Upstx_2

Bugs galore

Lot of bugs. This is not an app but a bug with some features. I am writing this review hoping that my problems will be solved atleast if they see the review here. They won’t solve if we chat with them in the help section. I use iphone 13 mini with fully updated ios. 1. Face ID doesn’t work. Everytime the face ID launches it asks for OTP and then face ID comes then the whole process repeats. 2. Everytime I need to buy or sell a stock, the page asking me to input variables is riddled with bugs. The page won’t move forward at all. 3. I am not able to withdraw my funds. Because the page goes unresponsive as soon as I press continue. The pages inside the app wont load properly leading to many bugs i guess. This has been the state since a few months. Where are the team spending investors money if not for producing a bugfree experience? Let alone building a profitable business.