Screenshots

Description

UrbanClap is now called Urban Company! We have taken multiple steps to ensure a hygienic service experience in the safety of your home. Our trained local experts wear masks, gloves & sanitize all equipment before service. We offer the following services -

Australia: Professional home cleaning, Home Deep Cleaning & Salon at Home.

India: Salon at home for men and women, massage at home for men and women, AC service and repair, home deep cleaning, electricians, plumbers, carpenters, pest control, painting & more.

Singapore: Regular home cleaning, deep cleaning, AC servicing and manicure/pedicure, facials, hair dressing at home.

United Arab Emirates: Part-time cleaners, salon at home, sofa cleaning, electricians, plumbers, carpenters, and more.

Saudi Arabia: AC Cleaning and Repair, Home Deep Cleaning, Professional Sofa Cleaning and Professional Carpet Cleaning. More coming soon.

What’s New

Version 5.02

* Find relevant and frequently bought together services easily. Never miss adding services you’d like to try.
* Refresh payment experience.
* Bug fixes.

Ratings and Reviews

4.7 out of 5
390.3K Ratings

390.3K Ratings

RD Bangalore ,

Go to app for massages, home cleaning services and more

When one lives in a city, you tend to be more busier and sometimes doing our own house cleaning gets difficult, reasons could be being lazy or actually being busy😁. For people like me who want their own time in the weekends or when not working; a little help from somewhere is a blessing. And for me, Urbanclap truly is a blessing. They have trained professionals, be it for full body massage, salon services or cleaning your home. Stating these services because I have used them and I have been more than happy several times. The best part is that you can book the same professional again; this is helpful as you will know how they operate and the service expected from them. Today, I took bathroom cleaning service; post cleaning my bathroom looked brand new, clean and shining. Every inch of the bathroom was cleaned and a great service was delivered. Always greatful. I highly recommend Urbanclap services to all of you. Try it. If you haven’t tried it yet. It’s worth it 😊 Thank you Urbanclap for making me smile every time I take your service.

Sridhar1965 ,

Not reliable in smaller towns

I have been a long standing user of UC services in Bangalore and have found them to be utterly professional and reliable. Cut to Indore a relatively small but bustling town in MP where I moved recently and it’s services hit the rock bottom. The house deep cleaning was of average quality with the crew constantly whining about various triflings. Then came the real shocker: we wanted our chimney to be deep cleaned and installed. One evening I received a message that the payment had failed on the app and since no one can be expected to sit gazing at the app all the time I missed the message and realised much too late that though the amount had been debited from my account, for some strange reason it was showing as failed on the app. Then I rebooked the same order for 11 am next morning. Having been bitten once, I, after several frustrating attempts, managed to get one of the UC executives to call me. In the conversation he promised several times that the professional would arrive for the service on time. Did it happen? Of course not. UC wasn’t even able to assign the work to a professional and despite several requests for a call back no one called. Got the feeling that they simply don’t care. Finally when I managed to get someone to call by requesting a call back for an unrelated issue, the compensation offered for all this harassment was Rs 50!!!
There is nothing to clap about Urban Company, not at least in relatively small towns

manasa963 ,

WORST SERVICE

I had an awful experience with UrbanCompany service. I booked a professional cleaning service and Oh boy, it’s worse than what regular maids do at home. I complained about this and they didn’t do anything about it. One thing that’s bothering me is my review doesn’t appear in the feedback section which is visible to everyone. When I checked further, I see only positive ratings and reviews. It’s clearly unfair and no point in having the feedback section. Since there’s no option or way to get support from them, I have decided to rate them in AppStore. There’s no use of customer support and if you are lucky enough, you find a right person for job and if not, they don’t assure anything or help with resolution. Definitely not a professional service. They lack skills/techniques and I can tell this because we usually hire professional cleaners regularly.

They ensure no negative reviews are not visible in the app under reviews section. The only way they could get 4.6 here is by scam. Most of the 5 rated reviews has negative comments and the selection could only be by mistake.

You can go for local vendors than using UrbanCompany app as the only additional service is customer satisfaction support which they don’t do it right anyway so I don’t see any point in using this app. Atleast with local vendors you don’t take additional time contacting customer support and wasting time writing 100 emails or attending calls which is of no use.

App Privacy

The developer, URBANCLAP TECHNOLOGIES INDIA PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

You Might Also Like