Screenshots

Description

UrbanClap is now called Urban Company! We have taken multiple steps to ensure a hygienic service experience in the safety of your home. Our trained local experts wear masks, gloves & sanitize all equipment before service. We offer the following services -

Australia: Professional home cleaning, Home Deep Cleaning & Salon at Home.

India: Salon at home for men and women, massage at home for men and women, AC service and repair, home deep cleaning, electricians, plumbers, carpenters, pest control, painting & more.

Singapore: Professional home cleaning.

United Arab Emirates: Part-time maids, part-time cleaners, salon at home, sofa cleaning, electricians, plumbers, carpenters, and more.

What’s New

Version 4.22

- Too busy to book a service? Wish your Professional just came automatically, like magic? You can now set up scheduled bookings easily!
- Bringing a redesigned search experience for you
- If you were facing issue while adding a Gift card, we have fixed that

Ratings and Reviews

4.6 out of 5
244K Ratings

244K Ratings

chaudharysach ,

Split Ac service

I have given a request for split ac servicing company has assigned a person Khalid he over visit three times every time he says I don’t have parts I will come tomorrow and 3 rd time he came and he didn’t clean my ac inside my room and also he didn’t wash the ac fan my ac is having a water leakage problem and the guy says I repair that still the problem same and he over charge me first day amount of Rs 278 is bowing in app he ask 500rs to me to get the service complete and today when I said to him my ac cooling pipe is hanging without any support he says my work is for ac cooling not for pipe and give me the clip I will fix that , then I said to him I am not a technician how can I bought a clip for you then I ask he have you clean the fillter from inside he said I finish my job for cooling related not related to cleaning or pipe hanging very 3rd class experience I had today I will recommend my entire family friend office colleague and social media not to go with UC urban clap company .

manasa963 ,

WORST SERVICE

I had an awful experience with UrbanCompany service. I booked a professional cleaning service and Oh boy, it’s worse than what regular maids do at home. I complained about this and they didn’t do anything about it. One thing that’s bothering me is my review doesn’t appear in the feedback section which is visible to everyone. When I checked further, I see only positive ratings and reviews. It’s clearly unfair and no point in having the feedback section. Since there’s no option or way to get support from them, I have decided to rate them in AppStore. There’s no use of customer support and if you are lucky enough, you find a right person for job and if not, they don’t assure anything or help with resolution. Definitely not a professional service. They lack skills/techniques and I can tell this because we usually hire professional cleaners regularly.

They ensure no negative reviews are not visible in the app under reviews section. The only way they could get 4.6 here is by scam. Most of the 5 rated reviews has negative comments and the selection could only be by mistake.

You can go for local vendors than using UrbanCompany app as the only additional service is customer satisfaction support which they don’t do it right anyway so I don’t see any point in using this app. Atleast with local vendors you don’t take additional time contacting customer support and wasting time writing 100 emails or attending calls which is of no use.

Pratz Dudani ,

The most pathetic service

This has been my worst experience ever with UC. The saddest part is that they lie to your face without even thinking twice. I booked plumber service, the first guy disappeared as his phone was off. After calling UC (mind you they didn’t follow up with me proactively), somehow got another plumber arranged for the service to complete. The second plumber was scheduled at 7pm and he calls me post 8pm saying that he cannot make it and will reschedule for the next day. This has been the worst service. They did not bother to ask if I were okay for the next day, and even after telling me- it wasn’t scheduled for the next day. I kept calling but guess what - the number is switched off for the second guy also now. I kept requesting for a call back multiple times, but not once I received a call (as they promise to call you within an hour). I doubt if I will ever use this service again, won’t even promote this to anyone. These are times when we need to be very much careful with everything and everyone. Mind you- if people are still relying on UC for days like these- it’s because we trust, also he hygiene and preventive measures count. If you continue to serve like this, we would better rely on the locals and take our own measures. Remember to respect others time.

Information

Provider
URBANCLAP TECHNOLOGIES INDIA PRIVATE LIMITED
Size
197.4 MB
Category
Lifestyle
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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