MY VS - Vijaysales 4+

Not so good experience after order

Took so much time to deliver the product, commitment date n delivery date was different. Hope the rest Service is good. As far as app is concerned, it looks good. As an iOS Developer, I didn’t got the native feel.

Developer Response ,

Hi Niksmy, Apologies for the inconvenience caused to you and Thanks for you liked our app. Please share your more suggestions at feedback@vijaysales.com. Regards, MY VS Team

Worst customer service

I ordered a boat sound-bar. Since last 15 days they were telling me that product is out of stock and the product is worldwide available on all websites. There customer care representatives are even worst than there service they tell me to stay online and they disconnect the call. I asked them to connect my call they told me to hold and then after 10 minutes some executive claims that he is senior and asked me about the problem i asked him to give me a final answer he also asked me to stay on line and then too call was disconnected. I have never experienced such a worst customer service. And finally i called for the third time after 15 minutes I struggled to get to the manager and the answer i got from manager was that we cannot arrange the product if you want you can cancel the order and order a different one. But 5 minutes back there representative told me that it will get arranged in few days. It means this guys are totally playing a scam game using people money for days, weeks and months now saying you can cancel the order. Worst service….

Unable to register

I am unable to register in app. It asks to verify mobile number, on clicking verify nothing is loading and I am not even getting any OTP. Email id is also not optional like usually like other apps either email I’d or phone number mandatory. They promised me to deliver my product in 1 day but has not been delivered in 2 days. I keep on trying and calling different number and people, they tell me they would call me back with exact status but no one is helping. LG appointment for demo and installation was created on time and that person keeps calling me whether my product delivered or not. In the end he is getting frustrated because product is not delivered and this appointment is assigned to him. I feel I am working in call center, trying vijay sales for my product and getting different numbers and also attending calls of LG company guy. He started explaining me everything on phone only what do I need to do once I get my product. Well staff is polite, helpful when you visit store but don’t expect good customer care support, app is waste, delivery is headache.