Virgin Plus My Account 4+
Virgin Plus
Virgin Plus
-
- Free
Screenshots
Description
The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more.
- New! Change your monthly plan right in the app.
- Check your account balance, view, download, print and pay your bill.
- Easily manage your travel usage.
- View your wireless and Internet usage.
- Add and remove add-ons (including Travel Passes for roaming).
- Check out your plan details. Find support from anywhere in the app.
Good to know: We won't charge you data when you use it on 3G/4G/LTE networks. The My Account app is only available to monthly Members. On Prepaid? Manage your account at virginplus.ca/prepaidlogin.
Learn more about app permissions: virginplus.ca/privacy
For app support or troubleshooting, please contact: VPAppSupport@VirginPlus.ca
What’s New
Version 9.3.1
We’ve fixed bugs and made improvements to make your experience better.
Ratings and Reviews
App login didn’t save
App didn’t login automatically
When want to open app every time login required
Worst customer service - inflated bills
I have had a bad experience with Virgin mobile, I had purchased a device at the yorkdale mall store and was asked to make a security deposit of 400$ , I spent an additional 400 dollars towards down payment of the device and also exchanged my old phone for a smartwatch. My trouble started 2 weeks later when virgin mobile account started showing an outstanding of 400$ which was due at an earlier date. I tried calling customer care, they assured that everything was okay and it will be sorted out when the next bill is generated. The very next day I receive a call from collections asking me to pay 400$ or my phone line would be disconnected, I explained to them that there is nothing outstanding and I have paid all my dues, then the customer care team comes up with this weird reason that store payments take 20 days to reflect on your account so please make an additional payment of 400$ immediately, I made a payment of around 500$ including the next month bill. Now currently after 3 weeks when I asked for the refund of the amount that I payed additionally the customer care is saying that my security deposit is 800$ instead of 400$. I intend to take this up with the small complaints redressal service.
Developer Response ,
Hi! We sincerely apologize for the hassle that this has caused. Allow us to resolve this by sending us your account details and a brief description of the issue via the email VPAppSupport@virginplus.ca. Thank you!
It’s a very good app . We can manage everything my this app . Data usage , paying bills
It’s a very good app . We can manage everything my this app . Data usage , paying bills
App Privacy
The developer, Virgin Plus, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Virgin Mobile Canada
- Size
- 383.4 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French
- Age Rating
- 4+
- Copyright
- © 2023 Virgin Plus. All rights reserved.
- Price
- Free