Washmen Laundry & Dry Cleaning 4+
Pickup & Delivery. UAE’s #1.
Washmen FZ LLC
-
- Free
Screenshots
Description
Washmen is an award-winning on-demand laundry & dry-cleaning service. Place an order on the app and we will come pickup your laundry and deliver it all clean to your doorstep. Ranked #1 in UAE & Asia, our service sets a new standard, and it is 100% contactless and hassle-free.
Your clothes are in safe hands. Our 30,000 ft² facility is the biggest in UAE and it is powered by some of the world's best machines and technologies. They’re all designed to clean, sanitize, and minimize fabric strain while maximizing water and energy efficiency in benefit of the environment.
HOW IT WORKS
When you place your first order on our app, our driver will bring you our color-coded bags, so all you need to do is fill those bags according to the service you need:
• The green bag is for our *Clean & Press* service: This is for all items that require special care and pressing that include suits, dresses, shirts, blouses, pants, jackets and more. Pricing is per item.
• For our pressing service, use the white *Press Only* sticker on any of the bags and we'll know you just need them pressed. Pricing is per item.
• The blue bag is for our *Wash & Fold* service: It's perfect for items suitable for 40°C wash that don’t need pressing like sportswear, homewear, underwear & more. Fill up the bag to the neck for a fixed price of AED 65 per bag!
• The pink bag is for our *HomeCare* service: This is for all your home linens that include towels, beddings, pillows, duvets, blankets, etc. Fill up the bag with up to 15 items for a fixed price of AED 75 per bag!
For future orders, we will give you some extra bags, so you can fill and leave outside of your door for pickup.
On the app, you can add special instructions on how you want us to package, fold, hang, crease or starch your items. You can also report stains or write notes for delicate/expensive items. We’ll make sure your items are well-taken care of and your instructions are followed.
Our customers absolutely love our service and they swear by it! We can’t wait for you to join them :)
WHY WASHMEN:
- Premium quality service with no middleman
- Same-day pickup - as quick as 30 minutes
- Contactless laundry pickup and delivery
- Affordable services for all your clothes and home fabrics
- Cashless convenience
- OptiClean, dry clean, wash or hand wash cleaning programs
- Highly automated facility using best-in-class equipment
- Exceptional customer care offering live chat email and phone support
- Free home recycling program - send us your paper and plastic with your laundry order & we'll recycle them for free
Our service is available in UAE, Dubai & Abu Dhabi offering the ultimate convenience in laundry services & dry clean.
Visit our website:
https://www.washmen.com
SUPPORT
Do you have questions or suggestions for our service? We would love to hear from you. Please visit us at https://www.washmen.com/help/
What’s New
Version 6.6.1
This update includes overall improvements, UI polishing and bug fixes
Ratings and Reviews
Expensive
The service is too expensive
Worst customer experience ever!
I sent a jacket for cleaning, but it came back as it is. The customer service team doesn’t respond to emails. I sent 4 emails to them and didn’t get any response. That’s when I sent messages on the app and they responded with those typical robotic replies. So, I gave the jacket again for re-cleaning with a hope they deliver it all clean and spiffy the 2nd time. Alas! They didn’t bother about my feedback or inspecting the jacket. By this time, I had lost my patience but then I gave it one last try, and sent it the 3rd time for inspection and re-cleaning. It’s been 5 days and I’m still waiting for an update on the jacket. The customer service team is not even apologetic about delivering such a horrendous experience. And the worst part is, their COO didn’t respond to my email. I wrote to him in vain hoping for a quick resolution and an end to my woes. Clearly, the failure of Washmen’s customer service is trickling down from the top! When you can’t feel your customer, how will you deliver a seamless experience to them? Suggestion to all - Shop from Washmen at your own risk. Their customer service is an epic failure. Also, they are more expensive than the local dry cleaners who btw, do a better job at cleaning! #FAIL
App Privacy
The developer, Washmen FZ LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Washmen FZ LLC
- Size
- 74.8 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Washmen Holding Limited
- Price
- Free